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2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
(153 reviews)
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

I have owned 3 so far!!!

This is the 3rd Grand Jeep Cherokee I have owned. 2015, 17, and now this 2020. LOVE LOVE IT! Ride, comfort, extras, styling, performance and reliability keep me coming back to own another!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love my Jeep!

I have had 3 Jeep leases back to back and was always pleased with them. The Grand Cherokee is great and happy to report have had no issues in the past.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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2020 Jeep Grand Cherokee Trailhawk 4x4

Heavy car with a big engine gets you where you are going in comfort. Is off road rated and has an air suspension that raises or lowers the car to match the type of terrain you are driving on. Bought it for towing a small boat. Very impressed after one month of ownership.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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My 4th Jeep

This by far is the nicest vehicle I have ever owed. This Jeep has all the bells and whistles and just love it. Lots of room, well built and I feel safe.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Loyal to Jeep

I’m a big fan of Jeep this 2020 grand Cherokee limited are Gorgeous and Comfortable to drive and have your family to enjoy . Thank you to Stateline in Somerset

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Fourth jeep I have owned.

Love this jeep! Perfect size, not too big like some SUVs. Lots of room inside and so comfortable. Rides so smooth. This is the 4th jeep I have owned and they just get better and better.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Jeep Girl for Life.

More bells and whistles than I have had in a long time, but worth it for the comfort. The A/C is not as powerful as my 2003 Liberty, but this vehicle is top notch and will be part of our family for many years to come.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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As good as ever.....

Now on my 3rd Jeep Grand Cherokee, this 2020 GC Overland is the best of the 3. Granted, the trim level is above the other 2 (Laredo, Limited), but interior upgrades, mechanical changes and styling differences are top notch. Infotainment screen much improved. Headlights & taillights are far better than 4-5 years ago. Pentastar V6 still seems a bit underpowered, but getting the V8 just kills gas mileage.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great Car

This Jeep is my 8th, It is in perfect shape, and I love it! 4x4 and luxurious at the same time. Best Jeep I've owned yet.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Fun to drive

I had the GC Limited and upgraded to the GC Limited X which is even nicer and drives great. Lots of nice features. I highly recommend it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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