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2004 Jeep Grand Cherokee consumer reviews

$27,765–$29,735 MSRP range
side view of 2004 Grand Cherokee Jeep
(138 reviews)
81% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.1
  • Performance 4.2
  • Value 4.2
  • Exterior 4.3
  • Reliability 4.1
Explore the 2004 Jeep Grand Cherokee
Shop the 2004 Jeep Grand Cherokee

Worst Vehicle I have ever owned

So far since owning this Model, New Engine, Brakes, Rotors, 2 Window Motors, Sun Roof, Seat Motor, Transmission problems, Oil Leak repair, Seat Belt Light With Dinging

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 1.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
3 people out of 11 found this review helpful. Did you?
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Car needs alot of work

I do not like it that they gave a car away that has alot of issues and well over charged for the car. Wish they would fix the issue

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
4 people out of 11 found this review helpful. Did you?
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Very reliable, work horse.

The Jeep is very versatile, very roomy, and went seats are folded down, can carry quite a lot of items (furniture, etc.) Has a lot of torque and will tow 5,000 lbs. Very strong vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
7 people out of 7 found this review helpful. Did you?
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Keep Having to repair it

This car is comfortable to ride in but its reliability to me is trash. I've had to replace burnt connections for the radiator fan, my starter just went out. It's common for the hydraulics on the back door to go out and hood. My jeep has just over 100,000 clean title. Was taking care of it's just not a good vehicle. Dont get me wrong the engine is good but if you dont want to keep making small repairs then this car isnt for you. Stick to a toyota or something

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
3 people out of 3 found this review helpful. Did you?
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Bought new

i bought this jeep new in Oct 2003. Still own it and drive it every day. 223500 miles on it. Just maintenence and minor repairs as needed. Runs and drives beautifully!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Reliable can go far

Good car had it snice 217456 miles brought it 3 years ago new breaks included must go sold as us inspection good until 2021 march

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Most reliable and convenient car I've owned!

My mom had bought this car new in 2004, and it's been the family go to vehicle ever since! Excellent reliability and very comfortable for long distance trips as well! (Been on 3, 12 hour trips to and from New York within the last year.) Handling is fantastic and when I've had to have something fixed on the car, it stayed fixed! Like I said very reliable!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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Love these Jeeps Have 2 Overlands

Both are mint for age 1 is 02 4.7 HO Overland and 1 is 04 4.7 HO Overland Bought both from original owners Both run Great many miles , keep good clean oil and Have Fun Not for sale

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Most Reliable Jeep Grand Cherokee I Ever Owned

The Jeep is the most reliable vehicle I ever owned. The Grand Cherokee is built like a tank. Its solid and has comfort. The SUV has plenty of power with the 4.7 V-8 engine. The Jeep was built by Mercedes Benz in the early 2000's. You can diffidently feel the difference. The moat reliable driving vehicle in all conditions.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Durable, Comfortable, & Reliable!

It's a Jeep, whatelse can I say that could possibly give you the more assurance than that. With the popular straight 6 engine that everyone loves

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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