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2014 Jeep Cherokee consumer reviews

$22,995–$24,995 MSRP range
side view of 2014 Cherokee Jeep
(320 reviews)
74% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.5
  • Performance 4.0
  • Value 4.0
  • Exterior 4.5
  • Reliability 3.8
Explore the 2014 Jeep Cherokee
Shop the 2014 Jeep Cherokee

RELIABLE

WELL EQUIPPED,DEPENDABLE,BEST BANG FOR THE BUCK.WHEN WE BOUGHT THIS VEHICLE .THE EXPERIENCE WAS SMOOTH AND EFFICIENT.i WILL ALWAYS COME BACK TO SURBURBAN FOR MY PURCHASES

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Most reliable and comfortable car I’ve owned.

This car had plenty of room for my bike and kayak. The seats are ridiculously comfortable. I was very happy with this car, and I highly recommend.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Great

Went searching for 2 vehicles InfinityQx 56 and a Jeep Grand Cherokee notice both cars at auto direct so I stop by sat to see them an came back a day later an brought both had a great experience an got a chance to meet the owner. Finance both vehicles an came right into my budget.the prosser was helped everybody help out. Been out shopping other dealerships walk away from them to go to auto direct cars to find a better car an great assistance great experience.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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Familiar with Jeep Product

Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Love it!!

We have the limited and we love all the features.gonna sell the cadillac!this jeep is very comfortable and nice to drive.Would buy another one,love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Very comfy!!

The interior was nice and very comfy from what I saw. I think it was a good car overall. 4/5 stars because it was nice and comfy.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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Horrible Drivetrain

Drivetrain issues started within first few thousand miles. Continued issues throughout and is a problem not specific to my vehicle (see Granillo vs FCA transmission settlement lawsuit). Even worse is Jeep Customer Care ignoring the obvious documented issues to screw the customer on warranty.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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I hate this car

Nwms sold me this car forcefully he didn’t give me any option he said I had to take that car or he couldn’t help me , Well after taking the car I didn’t want they refuse to help me with anything and 2 months later I’m stuck with paying of 1,300 in repairs

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
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Very nice and clean , dependable

This car is very nice and clean . Dependable! Good on the road . Lots of room . Good for all my needs and then some

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Worst car I owned/Worst Dealership to deal with.

This vehicle presents well however is a HUGE lemon and with only a few thousand kilometers stopped working properly (transmission). Jeep is not an ethical dealer and was incompetent in attempting to solve the problem. Still outstanding to this day. AVOID JEEP/AVOID CHRYSLER AT ALL COSTS OR YOU WILL LOSE FINANCIALLY!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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