2024 Honda Pilot consumer reviews

I purchased a brand new 2025 Honda Pilot. The rear hatch wouldn’t work while taking delivery of the car, but the sales person assured us it was just because the battery wasn’t charged, and it would be fine once we started driving. Famous last words. Within a week the car had 6 documented electrical issues: the hatch wouldn’t open (even manually), seat memory didn’t work, etc. Two more trips to the dealer and they “reset some stuff” so *this time* we’ll be fine. HA! Within a week the car started having MAJOR issues: steering assist, power, steering, brake assist, power, brakes, the hatch, the entire electrical dash: everything started failing while driving. Literally, power steering and power brakes went out while driving. I called the dealership and told them that they needed to tow our car in, because it wasn’t safe to drive, but I was advised to just drive it to the dealership because they would not provide a tow. The dealership literally told me to drive a car with failing power stealing failing power brakes. At this point I was the proud owner of a $50,000+ paper weight, that was just a few weeks old. Fast-forward a few more weeks, and the car is now completely dead in my garage. I’ve called Honda corporate over 40 times, just to have them ignore my calls, and repeatedly tell me that my case is closed. A different local dealer said they could look at my car, but every dealer in the area is over 8 weeks out. So even having someone looking at my warranty issue will be multiple more months. With the threat of legal action, Honda grudgingly agreed to tow a DEAD $50k+ brand new car. But the entire electrical system is shot, so even changing the battery can’t make the car’s systems even flicker. The car is dead as a rock. The car is in my garage, and has all-wheel-drive. The new 9-speed transmission on a 2025 pilot means there is no physical mechanism to put the transmission in neutral, so no tow truck can move the car. Honda sent three different generic tow trucks to my home, knowing full well that they couldn’t tow the car, and all three times the tow truck driver said that specialized equipment is needed to get a dead all-wheel-drive car that can’t go into neutral out of the garage. This is my third purchase of a Honda vehicle over 50,000, and I will never again touch this company. It sucks, but at this point a civil lawsuit is involved.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

Test drive it and you would feel you are on cloud. Very smooth and love the looks. I love the boxy look and the led light

I recently bought a 2024 exl pilot 7 passenger this is super cool and wonderful to drive great value and handling the exl version is the won you want to get the Honda pilots have a million stars rating from myself personally this is a must buy vehicle for all

Overall, the Pilot is a great vehicle. However, it gets less MPG than my 2020 Ridgeline RTL-E. Also, going uphill, the Pilot sometimes downshifts a little hard. This is a common occurrence among Pilots. I only have about 3500 miles on it. The interior controls are varied, but they are harder to manipulate than my Ridgeline. However, the vehicle seems to operate and drive comfortably. I do have a Touring and not an Elite. The difference in price was not necessary as my wife and I do not use ventilated sears. Would have liked the HUD though. For what I paid for the Touring, it was worth it.

Overall, I researched the top SUVs in this segment, without going into full size territory. Compared to the Ascent Limited, Telluride SX Prestige Pro, and Grand Highlander Platinum, the 2024 Pilot has the best price per feature you can get, especially if you can get it below MSRP. The Pilot is rather roomy and comfy, with adequate space for 3 kids, ages 4-12. The removable center seat is great, ride quality is smooth/quiet, visibility great. Could the interior be more flashy? Sure, but with more electronics, there are often more bugs/repairs needed. A bigger center display is the main major drawback, but you get used to it. In inclement weather, the washers for the cameras come in handy soooo much that you wonder how you lived without them, like when backing out of a crowded school parking lot during bad weather. The others mentioned above are also great vehicles; however, availability and price comes into play, depending where you are located. The Telluride is a very beautiful vehicle, especially with the Napa leather; however, horror stories about parts availability and service coverage for warranty work made me a bit nervous. The Ascent is just a tad bit too snug, especially in the third row, compared to the Pilot. The Grand Highlander - definitely has space and is luxurious inside, but at Platinum tipping over 60k with markups and long waits common, it’s a personal decision about the features you want per dollar you spend. Again, the Pilot’s traditional V6 is becoming rare, as many vehicles switch to turbo 4s/hybrids which can have their own issues. The Pilot has great cargo space, even behind the third row, as that was a major consideration in looking at all of these vehicles. The Pilot Elite is also an 8 seater, which at higher trims, competitors give captain chairs in the second row, so something to consider depending on your family size/ transportation needs. Driving in the recent winter weather in the Midwest was immaculate (previously had a Durango and it was great as well, but the Pilot’s AWD seems to be evenly distributed across all 4 wheels, whereas the Durango seemed to favor the rear a tad more). Overall, a great, smooth, reliable family hauler without going minivan, spending a TON of money on full size, and getting a great amount of features out of the gate (panoramic roof, HUD, safety suite of lane departure, automatic braking, lane centering, etc.).

I understand some of the previous reveiwers comments. This car is less than a month old as I write this, and my mileage is the same 22mpg, the car is still new and not broken in. I am confident this will improve. The lane keep assist feature is something that any driver will have to aclimate themselves to, as it is obvious that you are changing lanes without signaling, in which the car will attempt to re-center you in the lane, this is true of all vehicles with this feature, and most can be defeated. I have done a lot of research before deciding on this purchase,and although it is not perfect, (what is), it balances reliability, safety, space, and value. It's a very comfortable car, it's safe and powerful enough without a whiny turbo and a screaming 4cyl. engine

I bought this car in the Elite trim while weighing the options between this and a Jeep Grand Cherokee L Overland. I went with Honda for the reliability. After 1 month of ownership the AWD, ABS, cruise control, park assist, lane keeping assist, brake hold, trailer stability, hill descent assist all failed, and the back door stopped opening. I've read more reviews about this but thought "not gonna happen to me!". I was wrong. The premium seats are not as comfortable as the clothe seats in my 2019 Insight. It's a great value for the money, just don't forget that it is a bargain brand.

Honda says the 2023 Honda pilot 4x4 will get 26 mpg on the highway. they are deceiving . after my first highway drive I got 19.9 mpg. that sucked. my 2015 suburban gets that. if you get light snow it builds up on front censer for crash prevention . making the cruse control disabled. connecting a phone to the audio system is not easy if you are installing more than one phone. the lane departure is a pain in the xxx. if you get to close to anything that resembles a line the steering wheel shakes. talk about a distraction it takes my eyes off he road and to the gages. overall I'm very disappointed with this HONDA.