2020 Honda Pilot consumer reviews

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Purchased 2020 Honda Pilot EX-L AWD for spouse to primarily drive in town with grandkids. Only 37K miles after 4 years ownership, but many issues. Within a couple of months of purchase had snap, crackle, and pop like pebbles hitting the windshield, left drivers door power window actuator replaced, fuel pump impeller replaced, additional wiring connections repaired, axle bushings replaced, front and back disc brake rotors resurfaced and pads replaced and trans fluid 3times flush at 35K. Dealer asked if I towed anything. I said no as there is no hitch on the vehicle. Very disappointed with the 2020 Honda Pilot. I expected more from Honda.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

A 2020 and already had to change the injectors and now it has a transmission transfer seal leak. I had a 2019 honda pilot wish I upgraded for this one when it stopped working due to problems with the injectors also. Will never do business with Honda again.

Coming off my 190,000 mile 2012 Honda Pilot that I had purchased new, I had high hopes for this SUV. It's ok. My major complaints are it shakes the wheel and "BRAKE" comes on whenever I'm on a curve with another vehicle coming from the other directions. We are both in our lane. In slippery conditions this can cause an accident. My other complaint is the popping/cracking noise. It did it first at 58,000 miles. They replaced the wiring harness under the dash and it went away......for 6 months. Now it's crackling/popping much worse, the radio goes dead and won't work again until the car is turned off and started again. I've read about this going back to at least 2016. I don't know how they can't get this right. I'll try a Toyota next. Honda quality over-rated.

No radio x2brakes shake if you go down a big hill for a long time the car starts to shake at a slow speed before it shifts

Before buying the used 2020 Pilot (very low mileage, now i know why)I checked to see if there were any recalls on this car. I brought it from Carvana and they did not list any issues with the car. I was happy with the car for a couple of weeks then the crackling and popping sound started. The whole infotainment system gets messed up as well as the rear system. I wish I knew of this issue prior because I would not have gotten rid of my Odyssey. I'm so disappointed with Honda. They knew of this issue prior and keep building these cars this way. Ridiculous. I'm no longer a Honda fan. @honda @hondapilot @pilot

I had a 2020 pilot exl in pearl white for one and a half year then decided to sell it! The reason behind that is the quality assurance on the car body is bad and poor, on the passenger front door from inside where they weld the door with the glass frame man could see that place looking very bad, they should grind it after welding and not leaving the car go to the consumer in that bad shape. Every time I was opening that door I was thinking how fool me not seeing that at the time I purchased this car! This message to the Honda quality assurance LEARN QUALITY FROM THE GERMAN!

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.