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2020 Ford Transit Connect consumer reviews

$24,275–$25,275 MSRP range
side view of 2020 Transit Connect Ford
(10 reviews)
60% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 3.4
  • Interior 3.6
  • Performance 3.9
  • Value 4.0
  • Exterior 3.9
  • Reliability 4.4
Explore the 2020 Ford Transit Connect
Shop the 2020 Ford Transit Connect

Bought a brand new in 2019 Transit Connect, since then we

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Lots of ups and downs, but the seat comfort -nogo

Seats are engineered by masochists. And the wrap around plastic at the bottom of the front seats are going to separate. It's low to the ground, so it's not for deep snow, it gets stuck easily in rural country life. It's got really nice pep for a small engine and surprisingly decent gas mileage for something that big. It's got more elegance than a mobile toaster and they have surprising amount of storage in all kinds of nooks and crannys. I would consider buying it again , if the seats were not so miserably uncmfortable. If they offered diggerent seat options go for it .

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 2.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
10 people out of 10 found this review helpful. Did you?
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I hate mine

So many things to write...I always see smoke coming from the engine no one knows why and nothing is wrong with it...A tiny mirror that you can't see in...The back seats will not go down to make a level space but the van book says it does...book lie...my van is TOO small for me the sales person to blame, he showed me a 7 passage van on his computer because they didn't have one on the lot...but a 5 passages van was delivered with a cracked back window they refused to fix. So I am stuck with a van that is too small for my family and not enough room for groceries

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 2.0
  • Performance 4.0
  • Value 2.0
  • Exterior 2.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
13 people out of 24 found this review helpful. Did you?
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good value

Great option instead of a SUV. FWD is fine with good tires for traction and it has clearance comparable to a SUV. It isn't as expensive and has enough options to choose from. The mileage is around 26 @ 80 mph.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
12 people out of 13 found this review helpful. Did you?
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Delivery van

Great delivery and catering van. It was just what we were looking for. The style, size, drive ability and value is great! I would recommend this to all who is looking.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Ford sucks

I got a Lemon Law Lawyer, Need I say More......2020 Ford Transit with transmission issues and need to be replaced already......Not good. I will never ever, ever buy a ford again and make sure everyone I know don't buy one either.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
7 people out of 9 found this review helpful. Did you?
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Best work vehicle i ever owned (im a carpenter)

So far im in love!! Great gas mileage Ford did a great job designing this van for work!! Its everything i hoped for so far and has all the bells and whistles of a car!! I love the display screen back up camera blutooth and the speakers sound great too!! It's super quiet and smooth ride i can't say enoug good things about it so far!!! Over all im just honestly ecstatic over this vehicle so far!! I actually look forward to my drive to work now!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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second Transit

This is our second Transit. took it to Indy this weekend. great time, no troubles. rides well and good mileage, beautiful blue in color we love it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Function (over fashion)...not much usable storage

Function...it’s ok for a dopey looking van Storage... up front for a driver... terrible! The overhead storage... you can’t see or find anything... make a bigger console/armrest storage unit!!! Comfort... I’ve had better! Drivetrain.... junk for a new vehicle! The motor can’t power it up any hill at low speeds! After three seconds of doggy acceleration... it drops down two gears and screams until it catches up. If you use the manual gear selection... it over rides your selection after a minor amount of higher revs.... Overall: Not Impressed!

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 2.0
  • Value 3.0
  • Exterior 1.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
2 people out of 3 found this review helpful. Did you?
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Perfect for our lifestyle

This vehicle gave us a lot of the safety features we wanted, along with comfortable seating for 6 that is easily accessible. The sliding side doors make entry/exit easy, and the push button retractable side mirrors make parking in a tight garage space effortless. This vehicle is very user friendly. The heated seats and wireless charging pad just make it that much more wonderful!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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