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2020 Ford Fusion consumer reviews

$23,170 starting MSRP
side view of 2020 Fusion Ford
(78 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.6
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.7
Explore the 2020 Ford Fusion
Shop the 2020 Ford Fusion

Just what we needed

We were looking for a car that was dependable, fuel efficient and affordable. We had a Fusion in the past so we were looking for this model and we found a 2020 model at a great price so we bought it.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
15 people out of 16 found this review helpful. Did you?
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Great and reliable car

I love the Ford Fusion Titanium. Great car. Fusion are are excellent on gas mileage. Recommend it highly!!! This message is to Ford Company you need to continue to make Fusion sedan car!!!!! There are a lot of people who do not want a suv or truck!! Also put in CD players to other cars there are a lot of people who have CDs and want to play them in the cars!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
16 people out of 17 found this review helpful. Did you?
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Awesome car

Just what i was looking for!! i love how well it handles on snow and ice. it will be a great car since we get so many snowy day!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Great deal on a new Fusion

Drives nice, super good pricing for a new car. Quiet, spacious interior with good handling and acceleration. The hands free is great as is all the safety features. Very happy so far

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Relibel car

This car meet all my needs And has plenty of leg room a me d drives goods a d gets good gas mileage a a

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Perfect for what we wanted

The SE we got was excellent. I love all the safety features and the large screen for the backup camera. It has plenty of power, but is still fuel efficient.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Worth the 12 Year Wait Between Purchases.

Still getting to know the car but have been impressed thus far with its comfort, handling and reliability. It has all the latest safety features and I loved the selection of colors I had to choose from.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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BEST VEHICLE EVERY! SUPER RELIABLE!

My Fusion has so many safety features. I have lane assist, auto dimming headlights, auto dimming rear view mirror, object warning, front and side warning system, onboard diagnostics, navigation, apple car play, just to name a few. Extremely comfortable and smooth ride. I love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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20 Fusion Final Edition

I’m very pleased with this car. The AWD is critical in Northern MN. I bought it for the safety features, the performance, and the styling. Overall very satisfied with the vehicle. However, the dealerships are a nightmare to deal with if you need service. The local dealerships (3) have damaged my vehicles when brought in for repairs and then blamed me for the damage. Ford corporate is fine with them damaging my vehicles. Bottom line - luv the car, hate the company. You’d be better served by a car company that stands by its customers. Take your money elsewhere.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Very good handling and it drive very well.

The car met all my expectations and was everything I was looking for in a new car. It drives well and I will continue to drive it for as long as I can.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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