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2020 Ford F-150 consumer reviews

$28,745–$33,690 MSRP range
side view of 2020 F-150 Ford
(228 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.7
  • Performance 4.8
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.8
Explore the 2020 Ford F-150
Shop the 2020 Ford F-150

Lots of buggy performance issues … think Cam Phasers,

Lots of buggy performance issues … think Cam Phasers, infotainment system & transmission. It’s the first vehicle that I felt it was necessary to purchase an extended warranty for. Glad I did. The number of failures and their dollar value make it a necessity. Rather than an option. Plus there is no way for the Ford Motor Company to force a dealer to do the right thing, as the dealerships are independent businesses. I have a neighbor that is a ford dealership owner in a different state, and his people proved to me that the local leadership was lying to me. When I filed a formal complaint with Ford corporate, they didn’t validate or investigate, rather they threw up their hands, and said it was upto the dealership. When the dealership found out about the corporate complaint, their solution was to ban me from the property.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 2.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
17 people out of 17 found this review helpful. Did you?
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Transmission sucks and I don't recommend it to anyone who

Transmission sucks and I don't recommend it to anyone who would like to buy a truck like this one I love ford but I hate this one

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 2.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 1.0
  • Does not recommend this car
18 people out of 25 found this review helpful. Did you?
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Great vehicle!!

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
13 people out of 15 found this review helpful. Did you?
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Ford is the best

Just bought this truck with 42000 miles hopefully it treats me good 12/16/2023 looking for a warranty company that Ford honors that’s not too expensive, bumper-to-bumper

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
8 people out of 11 found this review helpful. Did you?
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Just My Size

Yep, it's big. It's a 2-in-1 vehicle that I jokingly call a caruck. The grandkids love it and so do my wife and I. I wanted one with an 8' bed, but that one wouldn't fit in the garage, so I settled for a 6.5 bed. The F-150 is comfortable, easy to drive, and gets surprisingly good gas mileage. That mileage drops a bit when towing. I use mine for family and for managing the farm. My only slight hangup is that I can't figure out how to handle the air conditioning for the back seat occupants. On a side note, I think city planners and architects were planning on things downsizing and this thing is anything but downsized. It fits almost everywhere and when it doesn't, it fits almost always somewhere close enough. I love it and would definitely buy another one.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
11 people out of 11 found this review helpful. Did you?
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Excellent

I m a 74 years old Vietnam veteran. I have low back conditions. I was driving small cars and my condition get batter. I purchase this F150 and I can drive long distance w/o pain. I was looking to change my for a new one but, news are to expensive.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
11 people out of 13 found this review helpful. Did you?
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Tailgate opens while driving, cheap interior

I purchased a new F150 King Ranch truck for work and can not put your tools in the truck's bed. The tailgate has randomly opened while driving down the road on about ten occasions. Now they have a recall. The last time I lost about $1000 worth of tools. When I complained they said nothing was wrong. Then a recall, the dealership did the recommended (recall) repairs, and I asked for a guarantee that it would not happen again. Nobody will say for sure the problem is fixed. I read on the web that after the so-called fix, it still happens. How can you use a truck for work when you can not count on the tools remaining in the bed when you arrive? Ford's Joke of a customer service said, "put your tools in the back seat." You have got to be kidding—a truck that costs over $70,000, and they don't give a xxxx.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 4.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
29 people out of 41 found this review helpful. Did you?
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Help me

2017 F150. 3.5 Ecoboost ,Have 60,000 miles on engine. had cam-phasers timing chain water pump and spark plugs replaced. Truck vibrates at highway speeds with engine light blinking.ford says may have to replace engine. this is not acceptable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Having fun
  • Does not recommend this car
15 people out of 19 found this review helpful. Did you?
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A man and his truck…

I’m the proud owner of a 2020 F 150 XL regular cab and I’m seriously in love with my truck. Comfortable, versatile, good mileage, low maintenance, and a real kick to drive. The regular cab makes for a sharp look and turns heads, and I get stopped by people who compliment me on my sharp looking truck. She’s just an all around great ride! My Eco Boost engine is more than adequate for everything short of really heavy towing and buddies always ask if my engine is an 8 cylinder when I put the truck through her paces. The AWD performs great off road and has never let me down even when I’ve deliberately put my truck in tight spots I thought she might not get me out of. In short, my F 150 is my best buddy and can be depended on to keep me out of trouble even when I push her to the limit! So, I’m a believer and proud F 150 guy. I really can’t think of anything I don’t like about my truck.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
8 people out of 8 found this review helpful. Did you?
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Just one complaint slide plate is a xxx.

For such a good truck it sad that Ford was so cheap when they made the slide plate. The slide plate is made out of cardboard.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
19 people out of 29 found this review helpful. Did you?
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