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2018 Dodge Journey consumer reviews

$22,995–$27,395 MSRP range
side view of 2018 Journey Dodge
(256 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.6
  • Performance 4.5
  • Value 4.6
  • Exterior 4.6
  • Reliability 4.7
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My vehicle has just under 50,000 miles (not hard miles)

My vehicle has just under 50,000 miles (not hard miles) on it. In March of this year the transmission started to slip. I took it to the same dealership I bought it from. $1000 later they said that there were no noticable issues and no metal shavings when they changed the transmission filter and pan. Fast forward to now, I just finished a drive from Kansas to Mississippi and the transmission has blown. The place it is at right now says that there was no fluid and that the transmission pump is gone. I stated that it was not leaking and they said that is was blown from the top side of the transmission and that it was leaking ONLY when driving. I did not see any leaks or drips on the ground where I parked lately either. They said that this has been a long known Dodge transmission issue. Now I have to decide whether to put in a rebuilt transmission or new. I owe $3000 still on this thing.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 3.0
  • Does not recommend this car
4 people out of 5 found this review helpful. Did you?
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Very reliable.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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2018 dodge journey no start.

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
21 people out of 23 found this review helpful. Did you?
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Little Flaws

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
11 people out of 12 found this review helpful. Did you?
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Journey needs help

Motor lacks pick up/passing power. Acceleration is slow at best! As for reliability, the passenger’s light does not work right, there is a slight sputter and a slight rattle in the front end!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
10 people out of 16 found this review helpful. Did you?
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bargain for the price

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
17 people out of 19 found this review helpful. Did you?
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great that it has 3 rows of seats

So far pleased with the vehicle . Wish it had running boards , front and second row grab handles , and hands free opening and closing of hatch

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
5 people out of 8 found this review helpful. Did you?
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transmission problem!!!!!!! so bad

this suv has transmission problem and defroster not working toooo many problems!!! do not buy this car is my experience i take the car 6 times to dealer to fix they said the car is good just have 6500 miles

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
12 people out of 18 found this review helpful. Did you?
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Best for 3 Grandchildren with Booster seats

It has adequate room for 3 booster seats and great for getting groceries in and out .No need to bend over the lip to lift items in or out ! Drawbacks , no grab handles for driver or passenger , running boards would be great to have an automatic opening and closing for the rear hatch!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Very fit, well performing auto

Had a 2015 and found it super comfortable on long distance trips. No brainer to do a repeat with a newer model. Car was clean, excellent care, perfect exterior.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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