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2020 Chevrolet Impala consumer reviews

$31,620 starting MSRP
side view of 2020 Impala Chevrolet
(20 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.9
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Chevrolet Impala
Shop the 2020 Chevrolet Impala

I bought my 2020 Premier in December, 2019.

I bought my 2020 Premier in December, 2019. I have owned Impalas since 2000 and buy a new one every 3 years. They are reliable and comfortable and I love big cars. This one does not disappoint. I also have a 2018 Premier with 40K miles and it has no issues. Had to replace all 4 tires at 20K miles which I thought was premature. Other than that the car/s have performed perfectly. Too bad Chevy cut the brand. Now everyone is buying SUVs but I don't like them and would never buy one. Ditto for electric cars - they are not yet ready for prime time.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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Imports suck!

Imports suck!! This exceptionally engineered full size car is amazing. Show and LOTS of go in comfort/class. BUY AMERICAN! Stop sending money offshore and making foreign companies more rich while screwing our own economies.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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2020 Chevrolet Impala LT

The (final?) 2020 Chevrolet Impala is overall, a thumbs-up! No vehicle is "perfect", but this solid, AMERICAN sedan is of high-quality...I refuse to go foreign! The standard headlights are sub-par, not good. And a CD player should have been included across the board... However, every other tangible about this CAR (not fake SUV!) is first-rate, sporty handling and fine comfort. BIG "marketing" mistake on the part of GM! Surrender to foreign interests, NOT good! But the car is a fantastic overall value! A "sleeper" that WILL be more appreciated in the future... Mine (2020 LT) in the brite Alpine white is a classy, slick, and very-cool ride!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Great car

Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
19 people out of 21 found this review helpful. Did you?
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Amazing gas mileage

Great car, everything you need in a large sedan. Just finished trip from Maryland to North Carolina (500) miles. Amazing 30.4 MPG (Actual) at road speeds of 65/75 mph. My Impala has the v/6 305 horsepower engine. This is my 2nd Impala since 2015, sorry that GM dropped the Impala model, BIG MISTAKE on their part.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
22 people out of 24 found this review helpful. Did you?
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I love my new impala!!!

I always wanted the new model Impala so when I got the opportunity to get one almost brand new I had to get it!!! And it’s perfect!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
10 people out of 11 found this review helpful. Did you?
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Instant classic

Comfortable and amazing performance I have always owned GM vehicles I would put the performance against any European car out there today Thank you Tom sparks

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
5 people out of 6 found this review helpful. Did you?
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Nice used car

This Impala fits my needs. Sporty look, good gas mileage, comfort, and great value. I was shopping exclusively for an Impala and this was a very good deal and really nice car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Tired of SUV type vehicles.

I decided I would like to have a full size car again having driven truck based SUV's since 1973. I have enjoyed them even though operating expense is at the high end of the scale. This Impala hits the right buttons. It is large enough for my needs, is getting amazing fuel mileage, cheaper to insure, and looks like other operating expenses will be reduced. To my eye it is quite attractive and has gotten a lot of positive responses from those who have ridden in it. Just a real nice, well thought out, American car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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I just love my 2020 impala premier (black).

This car turns a lot of heads with several compliments. It has great power and handling. My last vehicle was a Silverado. I am very happy to get back with a car. I only hit 1,000 miles today but there is plenty of time to do a better review. And it did come with a CD player which sounds great with the bose sound system.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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