Reviews
Write a reviewSecond Automobile purchased
Pool Auto has a great "family" atmosphere! We were guided through every step by their very skilled staff. Very happy with their service, will def. refer to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rude and unprofessional
Called in reference to a car I saw online. Lady who answered the phone was very rude and condescending. When I asked about financing, I was given a ridiculous number for a used car and when I expressed my concern, she hung up on me. Not sure why anyone would want to buy a car here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
GREAT CARS!!!!
This is the third time I have purchased a vehicle from Bob, his cars are well maintained and worth the money. I would highly recommend this dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful service
Would recommend Pool Auto Sales to friends and family. Very caring and extremely helpful. I have to say that I am very happy and extremely satisfied with the helpful and friendly service from Bob, Debbie and Ben. The level of attention paid to my mother and I looking for a reasonably priced used car was exceptional. My Mom and I were and are truly impressed by the attention we received. As a business and family they truly care about their customers. Thank You so much for your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
FORD ESCAPE
I LOVE THE PRICE OF EACH CAR ON THE REAR VIEW MIRROR. FACILITY IS ORGANIZED, CLEAN EASY TO DRIVE AROUND. I LIKE TO SEE REPAIRS/ BODY WORK DONE ON SITE. OWNERS ARE PROFESSIONAL, POLITE NOT OVER BEARING. PRICE WAS FAIR, VEHICLE IS SAFE AND RELIABLE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VERY HAPPY WITH MY SATURN
I recently bought a Saturn from Pool Auto Sales and I'm very happy with my purchase. I have to say that Bob and Debbie were so friendly, and extremely helpful. They really worked to help sell me a car that is a great fit for me personally and also fits right into my budget. Everyone we met was honest and caring. Bob and Debbie helped put both my Mom and I at ease with the entire buying process which made all the difference. I have and will continue to recommend Pool Auto Sales to my friends and family. I really LOVE my new car! Thank you both again so much for all of your help!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job!
Pleasant great experience! Billy did great work on body of the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Be cautious
Called about a vehicle listed online. Initial contact was unable to provide information. When I got the call back, spoke to another representative. When I asked about the title status of car, was accused of insulting him and then when I began to state my position, was hung up on. Questionable sales practices for a company rated so highly. Did tell them I was paying in cash, so perhaps that was not in their best interest. Not a chance in xxxx of me ever spending a dime there ever.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chevrolet purchase
Everyone was great!! Very nice people. Very caring and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
QUICK AND PAINLESS
Everyone at this dealership was friendly and helpful. They were honest and reasonable. The buying process was quick and painless. We love our new Kia Spectra! No problems yet and runs beautifully! Thank you Pool Auto sales, Inc.!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase