Reviews
Great service and Sales department i’m on my fifth car
Great service and Sales department i’m on my fifth car through this dealership and I’m very comfortable with them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that you've had such positive experiences with our service and sales departments. Enjoy your new car, and we look forward to serving you again in the future!
We have been dealing with Herb Chambers Jeep for about 8
We have been dealing with Herb Chambers Jeep for about 8 years and 4 vehicles because of their great service. Everyone in the team is great but our sales agent Cris Cordova was amazing and went above and beyond, coming in on his day off to finalize the deal and to make sure my new car was ready for pick up on my schedule. It’s service like this that keeps me going back to Herb Chambers and I would recommend anyone looking for a new car to go see Cris ASAP!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Camille, thank you for your loyalty and kind words about Cris and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that our service continues to exceed your expectations. Enjoy your new car!
Connor Irving was fantastic!
Connor Irving was fantastic! Great communication with me during my repair. Keeping me up to date and making sure everything was done right
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony, we're delighted to hear that Connor provided excellent communication and service during your repair at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for sharing your experience!
Great experience at Herb Chambers Chrysler Danvers!
Great experience at Herb Chambers Chrysler Danvers! Chris is very helpful. Had great experience l.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers this awesome review, thank you!
Our last service department customer rep was excellent,
Our last service department customer rep was excellent, however we have had poor service associates 2 previous times. When we purchased our car, our sales associate was excellent. Change service associates if you need to, to get one that answers your questions.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Lucy, thank you for sharing your feedback. I'm glad to hear about the positive experiences you've had with some of our team members. We appreciate your patience and will work on ensuring a more consistent experience moving forward. If there's anything specific you'd like to discuss further, please feel free to reach out. Thank you, Ilya Berman - General Manager - iberman@herbchambers.com
Great service all around, from sales to finance to
Great service all around, from sales to finance to service for my inspection sticker, everyone was attentive and explained each step of the process fully so there were no surprises, Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Camillekirrane, thank you for recommending Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that our team provided attentive service and clear communication throughout your visit. We appreciate your support!
Kyle was very helpful and ensured to keep us informed
Kyle was very helpful and ensured to keep us informed with updates throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your confidence in Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers, and for your business. We are grateful to have you as a customer!
Kyle the service manager is excellent, he is very
Kyle the service manager is excellent, he is very thorough keeps you updated on your vehicle and gets you in and out of service as quickly as possibly. I came back to this dealership after a horrible experience at a Jeep dealership on rt 1, I was so impressed with Kyle I came back and purchased my Jeep because of his kindness and understanding from that horrible experience. I’m very happy with their service and I hope Kyle is recognized for his dedication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Kyle made such a positive impact on your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We truly appreciate your feedback and will make sure Kyle knows how much his dedication is valued. Thanks so much for your support!
Kyle was extremely helpful.
Kyle was extremely helpful. My daughter ‘s car broke down at college. We had her car towed to Herb Chambers, they looked at it and repaired it in a very short time. Kyle was very professional, honest and trustworthy. All of this was done over the phone. We would definitely recommend working with Kyle and Herb Chambers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience! We're delighted to hear that Kyle and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were able to assist with your daughter's car efficiently. We appreciate your recommendation and trust in our service!
Cris was a pleasure to work with!
Cris was a pleasure to work with! He made my experience easy and kept me informed throughout the process. He is very knowledgeable, I could not recommend him enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, we're delighted to hear that Cris made your experience smooth and informative at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for the recommendation!