Reviews
I’ve been going to Peoria KIA for over 10 years now.
I’ve been going to Peoria KIA for over 10 years now. I’ve had 2 cars with them & my service advisor has always been Brian & he is amazing!! I’ve said this before but yall are lucky to have him there. Love Peoria Kia!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Megan, thank you so much for your loyalty and kind words! We're thrilled to hear about your positive experiences with Brian and are grateful for your support over the past decade. We truly value your feedback and look forward to serving you for many more years to come. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
Probably the best experience using a vehicle we have
Probably the best experience using a vehicle we have experienced. Viktor, our salesperson, was genuine and very kind. He listened to what we were looking for and guided us, quickly, through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Viktor provided you with excellent service and made your car-buying process smooth and efficient. We appreciate your feedback and look forward to serving you again in the future! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
As always my service advisor Mark took great care of me
As always my service advisor Mark took great care of me and my 23 sportage hybrid.Very impressed with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Mark provided you with excellent service for your Kia Sportage Hybrid. We truly appreciate your kind words and look forward to serving you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
Excellent buying experience!
Excellent buying experience! The managers and Mario did an excellent job with no pressure and a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing us, Susan! We're so proud of Mario and our team for making your purchase experience go seamlessly. Congratulations on your new ride! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Overall great experience.
Overall great experience. Our salesman, Nick Hines was great. No pressure. Very friendly and made the experience great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Larry, thank you for your kind words! We're delighted to hear that your experience with our salesman, Nick Hines, was exceptional. We strive to provide a pressure-free and friendly environment for our customers. We appreciate your feedback and hope to serve you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
We had a truly great adventure working with the team at
We had a truly great adventure working with the team at Earnhardt Peoria KIA: and just to mention a few members of the team that we can highly recommend: Victor (an innovative, knowledgeable and very personally caring sales representative for our whole process), Mike (the creative and committed Internet sales force of nature), Chuck (a really responsive and flexible sales GM), Scott (a timely and on-the-dot organizational Leader), and Earl (for the in-depth handling and managing our family's finance opportunities) ... a team ... all working for our (my family's) behalf in making this selection and purchase. And to top it off, Service had everything ready to sail off with an unsurpassed vehicle. Everything they did, made for a perfect scenario for us through delivery of a powerful, exciting, and personalized experience while we were purchasing and driving away in our new Earnhardt Peoria KIA EV9! We can highly commend them and want to expressly thank each individual as well as the whole team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your fantastic review! We're thrilled to hear that our team provided you with a truly great adventure and a personalized experience. We appreciate your commendation and thank you for choosing us for your purchase. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
Mark is number 1 in my book
Mark is always ready to greet me and always on point with what's going on with my car...he is genuine..honest and always in a positive mood....He has great customer service skills and this is why I continue to go to this Kia dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kat, thank you so much for your kind words and positive feedback about Mark! We're thrilled to hear that he consistently provides great customer service and keeps you well-informed about your car. We appreciate your continued support and look forward to serving you again soon! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
Car Service
Arrived on time for the requested service. Was promptly met out front. Car was added to system. Was advised the wait could be up to 2.5 hours dur to customers being serviced. My car was ready just over 2 hours into my wait. The requested services were completed as expected.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, thank you for choosing our services and for taking the time to leave a review. We're glad to hear that our team was prompt and that your car was ready within the estimated time frame. We appreciate your feedback and hope to serve you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
Service Sorento Brakes
I took my car in to be serviced and as always was very satisfied. Brian explains what needs to be done clearly.He is such a big help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us, Alejo! We strive to deliver quality service and we're so proud of Brian and our team for taking care of you. Visit us again soon! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com
Peoria Kia is where I bought my vehicle in 2016
My regular service tech was not there on my scheduled appointment. The tech who assisted me was very courteous and gave an estimated time of completion. My vehicle was completed ahead of time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience with us, Dee! We're thrilled to hear that you found your recent visit to be quick and seamless. Thank you for choosing us, and we look forward to serving you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com