Keffer Jeep Chrysler Dodge RAM

We purchased my husbands F250 from Myles our sales associate, he was wonderful. We completed the deal with Richie the floor manager who was equally wonderful. My husband is so excited he finally found his dream truck at a price that was acceptable.

I was very pleased with our experience the other day, Kim E.She was so honest & every question we had she answered. I appreciate her care for our needs in buying our car, we love the 300. So thank you for being a wonderful dealership, we will tell others to come to you, Thank You D. Scott

Shopped for my car on the internet. I got quick feedba k and instant information. Once I decided to buy the car it was delivered to me with all paperwork. The easiest car buying experience ever! Thank you, Kim Erickson. I LOVE my car!

Good customer service. Donnie in the service department really helped me along the way. Would highly recommend them to anyone looking to buy or get their car fixed.

I had been very familiar with the stereotypes of car dealerships (especially in dealing with used cars) and have had a lot of personal experience that would give some merit to those stereotypes, but my experience with Keffer was so bad it was almost comical. I understand that their job is to try to sell cars, but they're lack of respect for me, my decisions, my budget and my time was unprecedented. While ostensibly pleasant in their demeanor, they were rude and unprofessional in what they actually said and did. They insulted the make/model and age of my car multiple times, and the manager even made a rather insulting comment about his wife why attempting to make a joke. They aggressively tried to sell me cars I didn't want and inexplicably refused to even show me the less expensive cars I came to see. They repeatedly argued with me over what I could afford while I was there and, in a manner that was particularly insulting, they acted as though they knew best as to how I should manage my finances and what car I actually needed. Did they really expect me to fall for that? Several hours later after I decided to just get my current car fixed, Leo called and aggressively argued with me over the phone over my expressed decision to not go into further debt at the moment. After I explained that, he proceeded to berate my current car and try to convince me that I made a horrible decision so when it got to the point where I could no longer get a word in during the conversation, I eventually had to hang up. They also had no respect for my time. Even after I made it clear that I needed to get back to work and was no longer interested (that wasn't an excuse to get away. I really did), they took their time and continued to detain me. I should have just walked out, but I didn't want to be rude. I now wish I had. They actually wanted me to call my boss and tell him I'd be late. They also made several inaccurate comments that indicate that they either know very little about cars or were simply lying to me to get me to buy something. My guess is both. I could go on, but I think I've said enough.

Keffer Chrysler Jeep Dodge Ram, I have been doing business with them for bout 3 or 4 years now. I purchased a 2010 Challenger from them first. While I made my first purchase I came across one of their Employees Willie Hailey. Over these past couple of years I have grown to know that Willie is not only a great salesman but a great person. He always gave me the best service and business. Keeping in touch with me and my family. And now he just put me in a 2014 Dodge Challenger. Keffer thanks for your service and Willie thanks for always giving us the same business GREAT!

Please check out Kim @ Keffer on Independence in Charlotte. She is fantastic, so glad my husband and I got her as our Sales Associate. AWESOME SAUCE NO ONE IS BETTER FOR YOU AND YOUR FAMILY THAN KIM ERICKSON!!!! THANKS KIM :-)

We were looking for an affordable family car and we found it at Keefer Jeep and Dodge. Our salesperson Joe French was outstanding, Very friendly and worked really hard to ensure that we got what we came for. I would send anyone I knew that was looking for a vechicle to Keffer.

If you want great service ask for Joe French he is the best.

This used to be my favorite car dealership... I got an amazing deal back in 2012 on a used Jeep. I needed to trade in my vehicle this weekend and got the worst service ive ever gotten by a car dealership. The finance manager lied numerous times to me. He assured me that he would only send my credit to 3 banks, I checked today and there are 10. He said he would call me Monday by 12:00PM, It was 8:00 PM and I had to call him and once i started asking questions and asking why he didnt call he rushed off the phone and said he would call me back without even getting my phone number. He asssured me that the loan would go through when I told him my exact credit, I was required a 6k down payment which he said I wouldnt have to do. He told me he took this management position 2 weeks ago and I assume this is why it was the worst experience ive had a car dealership. The WORST customer service!