Reviews
Professional and very courteous staff.
Professional and very courteous staff. Took care of our paperwork promptly and helped us with learning the car features. Modern and attractive showroom.
Professional and very courteous staff.
Professional and very courteous staff. Took care of our paperwork promptly and helped us with learning the car features. Modern and attractive showroom.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Lynn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
I worked with Vitaly with my purchase of the X5M
I worked with Vitaly with my purchase of the X5M competition. He was very knowledgeable and willing to come in on his day off since I was out of town. He was really helpful in guiding me through the process and got me a great deal. Excellent dealership, everything went very smoothly.
I worked with Vitaly with my purchase of the X5M
I worked with Vitaly with my purchase of the X5M competition. He was very knowledgeable and willing to come in on his day off since I was out of town. He was really helpful in guiding me through the process and got me a great deal. Excellent dealership, everything went very smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
All in a pleasant experience.
All in a pleasant experience. When I decided to purchase from them it did become a bit hectic. It took about two hours to do the paperwork and get the “extras” spiel, but the car instructions were very good.
All in a pleasant experience.
All in a pleasant experience. When I decided to purchase from them it did become a bit hectic. It took about two hours to do the paperwork and get the “extras” spiel, but the car instructions were very good.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Kote is the best!
Kote is the best! Found the perfect car for me! He worked hard to find me this car and loved working with him. Two times in a row can?t wait to buy the next!
Kote is the best!
Kote is the best! Found the perfect car for me! He worked hard to find me this car and loved working with him. Two times in a row can?t wait to buy the next!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Molly Hilditch, we're so glad that we were able to go above and beyond your expectations!
My 6th BMW from Rusnak.
My 6th BMW from Rusnak. That should say a lot. Great buying experience and people. Ask for Darren.
My 6th BMW from Rusnak.
My 6th BMW from Rusnak. That should say a lot. Great buying experience and people. Ask for Darren.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
I have been coming to Rusnak BMW for years, and Scott has
I have been coming to Rusnak BMW for years, and Scott has helped me the last few times and it’s always fast, easy, and no nonsense. I’ll always choose him for the car buying process
I have been coming to Rusnak BMW for years, and Scott has
I have been coming to Rusnak BMW for years, and Scott has helped me the last few times and it’s always fast, easy, and no nonsense. I’ll always choose him for the car buying process
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
My 4th BMW from Westlake.
My 4th BMW from Westlake. Great service, beautiful facilities and overall wonderful feel. Scott was patient and informative.
My 4th BMW from Westlake.
My 4th BMW from Westlake. Great service, beautiful facilities and overall wonderful feel. Scott was patient and informative.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
We recently purchased a BMW from Rusnak BMW in Thousand
We recently purchased a BMW from Rusnak BMW in Thousand Oaks and had the absolute pleasure of working with Martik. From the moment we walked in, he made us feel welcome and respected, which we haven?t always experienced in previous car shopping experiences. Martik was incredibly genuine, honest, and patient throughout the entire process. He took the time to walk us through every feature, encouraged us to really enjoy the test drive, and never rushed or pressured us. He truly listened and helped us get to the price point we were comfortable with. This was hands down the best car-buying experience we?ve ever had, and we?re so thankful we got to work with someone like him.
We recently purchased a BMW from Rusnak BMW in Thousand
We recently purchased a BMW from Rusnak BMW in Thousand Oaks and had the absolute pleasure of working with Martik. From the moment we walked in, he made us feel welcome and respected, which we haven?t always experienced in previous car shopping experiences. Martik was incredibly genuine, honest, and patient throughout the entire process. He took the time to walk us through every feature, encouraged us to really enjoy the test drive, and never rushed or pressured us. He truly listened and helped us get to the price point we were comfortable with. This was hands down the best car-buying experience we?ve ever had, and we?re so thankful we got to work with someone like him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan Noel, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Staff was professional, pleasant, and helpful.
Staff was professional, pleasant, and helpful. From start to finish, best experience of buying a car. Finance team was proactive and got us a great interest rate.
Staff was professional, pleasant, and helpful.
Staff was professional, pleasant, and helpful. From start to finish, best experience of buying a car. Finance team was proactive and got us a great interest rate.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thomas Fowler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW. We do hope we can be of assistance in the future. Take care!
Ryan Bosman was great.
Ryan Bosman was great. Very professional, thorough, and easy to work with. Focused, on top of the details, very respectful of my time, but also consistent and clear with communication. Would definitely recommend.
Ryan Bosman was great.
Ryan Bosman was great. Very professional, thorough, and easy to work with. Focused, on top of the details, very respectful of my time, but also consistent and clear with communication. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.