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Queens Auto Mall

(2,136 reviews)
Visit Queens Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–6:00pm Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2017 consumer dealer award
(888) 887-4707 (888) 887-4707

Reviews

(2,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Queens Auto Mall from DealerRater.

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buying a car in queens auto mall

i had a great time and Mr. Cruz was a very great help the process thanks for a great services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello ANGEL , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

My Experience at Queens Auto

I had very good experience. Ray was very efficient and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello MATTHEW PECORINO , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

bying a car in Queens Auto Mall

Mr. Cruz was very pleasant and friendly, he one the kind of personal you can work. the process of buy a car have to be more smooth. other hand thanks..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello ERICK AMARO , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

Excellent service

Andris was very helpful in helping us purchase the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello KARLA , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

Good Service

They were very helpful, good service. I am happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello URB , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

bmw 2008 5 series GOOD EXPERIENCE

this guy named Eduardo helped me out, he's very kind and knows his job. overall things were great though, i got my charger stolen while i was waiting and signing my papers lol.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello GTSBY , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

great place

Rudy and Jonathan very professional, respectful Ask for them if you stop by

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello BELINDA , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

Thank you

Good customer service made the sale easy very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello MARIA , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

expierence with buying a car

the sales person was as acurate with his convincing speach as with his service.my husband and i were very please,for sure we will be sing them in the future.the service was quick. professionalism was on point.queens automall is the place to be,always ask for edwaldo,very professional and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello JEAN FAMILY , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !

great service

Comtempt with my purchase thanks the salesman and team Mr Guzman, manager Johnathan and Rudy..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello JUAN , thank you for taking the time to share your great experience at QUEENS AUTO MALL ! We sincerely appreciate your business and are glad to have provided you with a vehicle you love! We strive to provide our customers with the best service possible, so please let me know if there is anything I can help you with in the future. Thanks again, QUEENS AUTO MALL !