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Queens Auto Mall of Jamaica

(2,141 reviews)
Visit Queens Auto Mall of Jamaica
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–6:00pm Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2017 consumer dealer award

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(888) 887-4707 (888) 887-4707

Inventory

See all 153 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2003.
Visit our luxury INDOOR SHOWROOM with over 500 quality pre-owned vehicles at NATIONALLY COMPETITIVE auction prices today! Used car buying made simple.
Serving the Metro New York area for over a decade with over 275000 happy customers! Why Pay More?

Service center

Phone number (888) 887-4707

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Queens Auto Mall of Jamaica from DealerRater.

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*********Beware*********Beware**********Beware***********

*********Beware*********Beware**********Beware********************************Bew****************Bewareeeeeeee****Beware************************************************************************************************************************************** This  dealership put an ad up on the internet with showing my daughters care was for sale. This dealership allowed my daughters ex boyfriend to trade her Mercedes Benz car in with her ID and gave him 12K towards his new car which they put in his name. Everyone knows that's against the law. Once we saw the ad online we contacted the police. The police called them and told them the Mercedes was reported stolen and they are coming to get the car. At that point the car dealer called the boyfriend to come bring the exchanged car back and take her Mercedes Benz. The dealer is stating the boyfriend came and stole the benz from them off their lot and they don't know where the car is. The Manager Andy is the person that we cant seem to get answers from. We have contacted the Atty general's office and will not stop until this dealership is closed down. Do not give them your ID . Do Not trust what they say. They are affiliated with Ricks Picks Auto mall. Both Fraudulent dealerships. Beware

*********Beware*********Beware**********Beware***********

*********Beware*********Beware**********Beware********************************Bew****************Bewareeeeeeee****Beware************************************************************************************************************************************** This  dealership put an ad up on the internet with showing my daughters care was for sale. This dealership allowed my daughters ex boyfriend to trade her Mercedes Benz car in with her ID and gave him 12K towards his new car which they put in his name. Everyone knows that's against the law. Once we saw the ad online we contacted the police. The police called them and told them the Mercedes was reported stolen and they are coming to get the car. At that point the car dealer called the boyfriend to come bring the exchanged car back and take her Mercedes Benz. The dealer is stating the boyfriend came and stole the benz from them off their lot and they don't know where the car is. The Manager Andy is the person that we cant seem to get answers from. We have contacted the Atty general's office and will not stop until this dealership is closed down. Do not give them your ID . Do Not trust what they say. They are affiliated with Ricks Picks Auto mall. Both Fraudulent dealerships. Beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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*********Beware*********Beware**********Beware***********

*********Beware*********Beware**********Beware********************************Bew****************Bewareeeeeeee****Beware******************************************************************************************************************************************************************************************* This  dealership put an ad up on the internet with showing my daughters care was for sale. This dealership allowed my daughters ex boyfriend to trade her Mercedes Benz car in with her ID and gave him 12K towards his new car which they put in his name. Everyone knows that's against the law. Once we saw the ad online we contacted the police. The police called them and told them the Mercedes was reported stolen and they are coming to get the car. At that point the car dealer called the boyfriend to come bring the exchanged car back and take her Mercedes Benz. The dealer is stating the boyfriend came and stole the benz from them off their lot and they don't know where the car is. The Manager Andy is the person that we cant seem to get answers from. We have contacted the Atty general's office and will not stop until this dealership is closed down. Do not give them your ID . Do Not trust what they say. They are affiliated with Ricks Picks Auto mall. Both Fraudulent dealerships. Beware

*********Beware*********Beware**********Beware***********

*********Beware*********Beware**********Beware********************************Bew****************Bewareeeeeeee****Beware******************************************************************************************************************************************************************************************* This  dealership put an ad up on the internet with showing my daughters care was for sale. This dealership allowed my daughters ex boyfriend to trade her Mercedes Benz car in with her ID and gave him 12K towards his new car which they put in his name. Everyone knows that's against the law. Once we saw the ad online we contacted the police. The police called them and told them the Mercedes was reported stolen and they are coming to get the car. At that point the car dealer called the boyfriend to come bring the exchanged car back and take her Mercedes Benz. The dealer is stating the boyfriend came and stole the benz from them off their lot and they don't know where the car is. The Manager Andy is the person that we cant seem to get answers from. We have contacted the Atty general's office and will not stop until this dealership is closed down. Do not give them your ID . Do Not trust what they say. They are affiliated with Ricks Picks Auto mall. Both Fraudulent dealerships. Beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Fake internet prices.

Fake internet prices. Went to see a Volvo listed online at $12,950, "manager" came out and told us they have bids for the car at $16k, but we should put in an offer. Our offer for the original online price was what we put in. Was countered by them at $14k, at that point we read the carfax and decided to bail all together. This was a month ago and the car is still listed online for $12,950. Cheap bait and switch tactics, avoid.

Fake internet prices.

Fake internet prices. Went to see a Volvo listed online at $12,950, "manager" came out and told us they have bids for the car at $16k, but we should put in an offer. Our offer for the original online price was what we put in. Was countered by them at $14k, at that point we read the carfax and decided to bail all together. This was a month ago and the car is still listed online for $12,950. Cheap bait and switch tactics, avoid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Avoid them by all means !

Avoid them by all means !!! The told me a price and when I came the changed the price from 11k out the door price to 16k . Absolute madness!!! A sales person actually confirmed the initial price the told me on phone when I arrived. As soon as an Indian look guy who said he was the finance guy came the price out the door price for the car went from 11k to 16k. Don’t waste your time and money. Don’t think you’re smarter than the people leaving bad reviews if not you will learn the hard way. By the way I drove all the way from New Jersey just to experience this foolishness in New York.

Avoid them by all means !

Avoid them by all means !!! The told me a price and when I came the changed the price from 11k out the door price to 16k . Absolute madness!!! A sales person actually confirmed the initial price the told me on phone when I arrived. As soon as an Indian look guy who said he was the finance guy came the price out the door price for the car went from 11k to 16k. Don’t waste your time and money. Don’t think you’re smarter than the people leaving bad reviews if not you will learn the hard way. By the way I drove all the way from New Jersey just to experience this foolishness in New York.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I should have looked at the reviews before driving an

I should have looked at the reviews before driving an hour to this place. The price online is not the asking price. They changed the price up $4000. When you get there. They will tell you that’s the price they put assuming you will put 4000 down and finance the rest. Total xx just to get people in the door. And then the sales person said hey I’m just telling you front. I responded telling me upfront is when I look at the price online. Total scam. Don’t waste your time.

I should have looked at the reviews before driving an

I should have looked at the reviews before driving an hour to this place. The price online is not the asking price. They changed the price up $4000. When you get there. They will tell you that’s the price they put assuming you will put 4000 down and finance the rest. Total xx just to get people in the door. And then the sales person said hey I’m just telling you front. I responded telling me upfront is when I look at the price online. Total scam. Don’t waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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VERY deceptive pricing!

VERY deceptive pricing! I drove 2 hours to see a 2018 Audi Q5 that they have priced at 14500 on cars.com. Called to verify! Nowhere on the site is there another price listed. Upon arrival and after looking at this vehicle and starting paperwork, magically a price of $18999 comes out of nowhere. Absolutely TERRIBLE don"t EVER consider that place!!

VERY deceptive pricing!

VERY deceptive pricing! I drove 2 hours to see a 2018 Audi Q5 that they have priced at 14500 on cars.com. Called to verify! Nowhere on the site is there another price listed. Upon arrival and after looking at this vehicle and starting paperwork, magically a price of $18999 comes out of nowhere. Absolutely TERRIBLE don"t EVER consider that place!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Hello to the next potential buyer, I would like to

Hello to the next potential buyer, I would like to forewarn you! If you are traveling a long distance to come to this dealership because you are under the impression that you have possibly found a good vehicle at a good price; I am advising you to think again. I spoke to someone at the dealership prior to going; explained to them, I would be traveling over 2 hours to their dealership to see this particular vehicle only and to first let me know if it is still available and secondly which is extremely important, is it anything wrong with it???? I was asked to hold on for a couple of minutes and then told the vehicle is there and in working condition. Ok, I take the 2 hour drive and I get to look at the vehicle then I decide I’ll take it for a test run the Salesperson tells me: WE ARE NOT ALLOWED TO SELL THIS VEHICLE BECAUSE IT DID NOT PASS INSPECTION…. Are you kidding me? I just spent time, gas, and money on tolls just to be told this. I do not want this to happen to anyone else traveling to this dealership. My advice to you would be find a reputable dealership somewhere else who value potential clients time and money. The good news is. I was able to do just that and found the perfect vehicle which was reasonably price the same day!

Hello to the next potential buyer, I would like to

Hello to the next potential buyer, I would like to forewarn you! If you are traveling a long distance to come to this dealership because you are under the impression that you have possibly found a good vehicle at a good price; I am advising you to think again. I spoke to someone at the dealership prior to going; explained to them, I would be traveling over 2 hours to their dealership to see this particular vehicle only and to first let me know if it is still available and secondly which is extremely important, is it anything wrong with it???? I was asked to hold on for a couple of minutes and then told the vehicle is there and in working condition. Ok, I take the 2 hour drive and I get to look at the vehicle then I decide I’ll take it for a test run the Salesperson tells me: WE ARE NOT ALLOWED TO SELL THIS VEHICLE BECAUSE IT DID NOT PASS INSPECTION…. Are you kidding me? I just spent time, gas, and money on tolls just to be told this. I do not want this to happen to anyone else traveling to this dealership. My advice to you would be find a reputable dealership somewhere else who value potential clients time and money. The good news is. I was able to do just that and found the perfect vehicle which was reasonably price the same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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VERY deceptive pricing!

VERY deceptive pricing! I drove 2 1/2 hours to see a 2014 Audi S5 Cabriolet that they have priced at 11,999 on there website. Nowhere on the site is there another price listed. Upon arrival and after looking at this vehicle and starting paperwork, magically a price of $17999 comes out of nowhere. Absolutely TERRIBLE!!

VERY deceptive pricing!

VERY deceptive pricing! I drove 2 1/2 hours to see a 2014 Audi S5 Cabriolet that they have priced at 11,999 on there website. Nowhere on the site is there another price listed. Upon arrival and after looking at this vehicle and starting paperwork, magically a price of $17999 comes out of nowhere. Absolutely TERRIBLE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My experience with this place is absolutely horrible,

My experience with this place is absolutely horrible, I’ve had my car 11 months yup stopped working and paid extra for warranty and no call back for over 30 days!! Paying out of pocket for towing and still nobody can help, call office hung up on.

My experience with this place is absolutely horrible,

My experience with this place is absolutely horrible, I’ve had my car 11 months yup stopped working and paid extra for warranty and no call back for over 30 days!! Paying out of pocket for towing and still nobody can help, call office hung up on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They play games, the price online isn’t the actual price.

They play games, the price online isn’t the actual price. At the dealer they will tell you it’s the auction price , although they aren’t auction anymore. Many games with vehicles with a lot of problems

They play games, the price online isn’t the actual price.

They play games, the price online isn’t the actual price. At the dealer they will tell you it’s the auction price , although they aren’t auction anymore. Many games with vehicles with a lot of problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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