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Mercedes-Benz of Chandler

(653 reviews)
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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Reviews

(653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The salesperson was very friendly and provided me with

The salesperson was very friendly and provided me with enthusiastic help. , thank you for the hel p

The salesperson was very friendly and provided me with

The salesperson was very friendly and provided me with enthusiastic help. , thank you for the hel p

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with our team at Mercedes-Benz of Chandler. Wishing you many happy miles ahead!

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I had an excellent experience with Chandler Mercedes

I had an excellent experience with Chandler Mercedes Benz. I was able to get information over the phone which was very important for my shopping experience. When i arrived Sean had the 2 cars I was interested in pulled up and ready to drive. Within a couple of hours, I was out the door with a deal I was comfortable with. Thank you for a wonderful experience.

I had an excellent experience with Chandler Mercedes

I had an excellent experience with Chandler Mercedes Benz. I was able to get information over the phone which was very important for my shopping experience. When i arrived Sean had the 2 cars I was interested in pulled up and ready to drive. Within a couple of hours, I was out the door with a deal I was comfortable with. Thank you for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Mercedes-Benz of Chandler to assist you with your purchase. We're glad our team was able to make the experience convenient and satisfactory. Wishing you enjoyable drives in your new car.

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The dealership provides a welcome atmosphere when you

The dealership provides a welcome atmosphere when you enter the lobby. The sale and leasing consultant, Nick Pfeifer, work with me patiently until i find the car i want by giving me ample time to make decision, answer all the question that i needed, makes you feel comfortable and safe driving the car thru his guidance and never ending assistance and even deliver the car to my house. I feel he went above and beyond his scope of service which is I did not left unnoticed. All the staff are very helpful and pleasant to talk to during my buying experience. So if you are looking for MBZ I highly recommend Mercedes Benz of Chandler. You will not get disappointed.

The dealership provides a welcome atmosphere when you

The dealership provides a welcome atmosphere when you enter the lobby. The sale and leasing consultant, Nick Pfeifer, work with me patiently until i find the car i want by giving me ample time to make decision, answer all the question that i needed, makes you feel comfortable and safe driving the car thru his guidance and never ending assistance and even deliver the car to my house. I feel he went above and beyond his scope of service which is I did not left unnoticed. All the staff are very helpful and pleasant to talk to during my buying experience. So if you are looking for MBZ I highly recommend Mercedes Benz of Chandler. You will not get disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at Mercedes-Benz of Chandler. It's great to know that you felt comfortable and supported during your visit. We’re glad you'd recommend us, and we wish you all the best with your new car.

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Awesome and pleasurable experience.

Awesome and pleasurable experience. Have made several purchases at Mercedes-Benz of Chandler and the team always exceeds expectations.

Awesome and pleasurable experience.

Awesome and pleasurable experience. Have made several purchases at Mercedes-Benz of Chandler and the team always exceeds expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear you had a wonderful experience with our team at Mercedes-Benz of Chandler. We appreciate your continued support and look forward to helping you again soon.

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My experience at Mercedes-Benz of Chandler was nothing

My experience at Mercedes-Benz of Chandler was nothing short of 5 stars. After spending some time car shopping and visiting several retailers, we came in with the intention of test-driving the 2024 GLA, GLB, and GLC. We were greeted by Justin, who listened carefully to what I was looking for and noted the comparable cars I had in mind. We test-drove the 2025 GLA and GLC, and Justin was incredibly attentive and knowledgeable throughout. He took the time to highlight the key features of both vehicles, explaining their similarities and differences, which made the decision-making process much easier. Eventually, we decided to discuss numbers and met Prem, who was professional, approachable, and met us exactly where we were in the process. I shared my hesitation about the GLC, as I was coming from a sedan and was concerned about its size. Prem addressed my concerns thoughtfully and without pressure, helping me feel confident in my decision. We finalized everything with Dana, who ensured a seamless and pleasant wrap-up. I drove away in my 2025 GLA with a big green bow, and I couldn’t be more thrilled. The entire team at Mercedes-Benz of Chandler exceeded my expectations, and I’m so happy to now be part of the Mercedes-Benz family. Living close to the Chandler location is a bonus—I’m confident I’ll always be in great hands with this team. I highly recommend them to anyone!

My experience at Mercedes-Benz of Chandler was nothing

My experience at Mercedes-Benz of Chandler was nothing short of 5 stars. After spending some time car shopping and visiting several retailers, we came in with the intention of test-driving the 2024 GLA, GLB, and GLC. We were greeted by Justin, who listened carefully to what I was looking for and noted the comparable cars I had in mind. We test-drove the 2025 GLA and GLC, and Justin was incredibly attentive and knowledgeable throughout. He took the time to highlight the key features of both vehicles, explaining their similarities and differences, which made the decision-making process much easier. Eventually, we decided to discuss numbers and met Prem, who was professional, approachable, and met us exactly where we were in the process. I shared my hesitation about the GLC, as I was coming from a sedan and was concerned about its size. Prem addressed my concerns thoughtfully and without pressure, helping me feel confident in my decision. We finalized everything with Dana, who ensured a seamless and pleasant wrap-up. I drove away in my 2025 GLA with a big green bow, and I couldn’t be more thrilled. The entire team at Mercedes-Benz of Chandler exceeded my expectations, and I’m so happy to now be part of the Mercedes-Benz family. Living close to the Chandler location is a bonus—I’m confident I’ll always be in great hands with this team. I highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate the trust and high praise. Mercedes-Benz of Chandler is glad to hear our team provided a seamless experience with your new 2025 GLA. We're pleased to know you feel part of the family—enjoy your journey on the road ahead!

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Sales and service are top rate and the customer care is

Sales and service are top rate and the customer care is beyond anything you can think of!

Sales and service are top rate and the customer care is

Sales and service are top rate and the customer care is beyond anything you can think of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Mercedes-Benz of Chandler appreciates your support.

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Best vehicle purchase experience I’ve ever had.

Best vehicle purchase experience I’ve ever had. Sean was so helpful, efficient and knowledgeable that I not only purchased a vehicle equipped like I wanted but in a completely different color than I thought I wanted. My wife and I are extremely happy

Best vehicle purchase experience I’ve ever had.

Best vehicle purchase experience I’ve ever had. Sean was so helpful, efficient and knowledgeable that I not only purchased a vehicle equipped like I wanted but in a completely different color than I thought I wanted. My wife and I are extremely happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mercedes-Benz of Chandler is pleased to know you had a great experience. We're glad our team could assist you and your wife in finding the right vehicle. Enjoy every drive!

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Great dealership Professional Courteous Returns all

Great dealership Professional Courteous Returns all calls and emails Phenomenal sales person Paul Mosca Thanks

Great dealership Professional Courteous Returns all

Great dealership Professional Courteous Returns all calls and emails Phenomenal sales person Paul Mosca Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're pleased to hear that our team at Mercedes-Benz of Chandler took good care of you.

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Nick (Pfeiffer) was courteous, respectful, and very

Nick (Pfeiffer) was courteous, respectful, and very knowledgeable..he was able to answer any question I could conjure. When it came to financial matters, the few answers he didn’t have already were effectively answered by their Financial Manager (D. Hannigan) She was amazing, making it painless…and they have excellent taste in vehicles! Thanks guys! I love my new Mercedes…

Nick (Pfeiffer) was courteous, respectful, and very

Nick (Pfeiffer) was courteous, respectful, and very knowledgeable..he was able to answer any question I could conjure. When it came to financial matters, the few answers he didn’t have already were effectively answered by their Financial Manager (D. Hannigan) She was amazing, making it painless…and they have excellent taste in vehicles! Thanks guys! I love my new Mercedes…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and the high rating. Mercedes-Benz of Chandler appreciates your recognition of our team's efforts. Enjoy your new Mercedes!

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Everyone with whom I dealt was Knowledgable, helpful and

Everyone with whom I dealt was Knowledgable, helpful and friendly. Felt I received a fair deal. Didn’t play any games. Overall, very pleased.

Everyone with whom I dealt was Knowledgable, helpful and

Everyone with whom I dealt was Knowledgable, helpful and friendly. Felt I received a fair deal. Didn’t play any games. Overall, very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at Mercedes-Benz of Chandler. We are pleased to hear that our team met your expectations with their knowledgeable and helpful service, ensuring a fair deal without any games. We appreciate your feedback and are glad you had a pleasing visit.

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