Sam Pack's Five Star Ford Carrollton

We received a very good service and assistance from Terry when buying a pre owned car.

Was in and out in less than an hour. Eddie had everything taken care of. Would recommend to anyone.

Excellent customer service true the entire team. great service,help me true the entire time while I was in the dealership

They were very friendly and accommodating. It was super easy to get to them and everyone I spoke to was very friendly.

Just bought my 7th truck from Sam Pack, and once again, the experience was top-notch! Jared, Adam, Reuben, and Tommy are the Super Bowl MVPs of this dealership! They worked at my pace—I didn’t want to spend all day talking paperwork or haggling over deals. I gave them my list of wants, and each of them zipped through it with ease. Huge thanks to Mr. Sam Pack for hiring such an incredible team!

The entire staff was incredible from the beginning to end of buying my Ford Bronco. RJ, Jared and Luis made the buying process a joy. Highly recommend buying at this store!

Avoid Dealing with Raj Patel at Sam Pack's Five Star Ford Carrollton I had an incredibly disappointing experience with Raj Patel, the sales manager at this dealership. Initially, the salesperson was helpful, and I was ready to finalize a deal after they agreed to match a competitor’s price. However, when I questioned an unexpected $225 discrepancy in the final price, Raj Patel handled the situation with extreme arrogance and unprofessionalism. Instead of addressing my concern respectfully, he walked into the room, shook hands in a condescending manner, and told me, “You don’t have a car here. You may now get out.” Then, he simply walked away. His dismissive and rude attitude was shocking, especially since I had been polite throughout the process. Rather than treating customers with fairness and integrity, he chose to belittle and intimidate. No professional should behave this way, let alone someone in a management position. If you’re considering purchasing from this dealership, avoid dealing with Raj Patel at all costs. There are plenty of other dealerships where you’ll be treated with respect and honesty.

I thought there was no way that I’d get approved but Benny and Terry worked shear magic and got it done. Not only did they get me into a car but they were very friendly and made me feel like was the only customer that mattered. Thanks Benny and Terry!

Great Dealership! This is my second truck purchased here. My salesman Danny Forsee is the man!! R.J Rebolloso General Manager & Clay Young in service is who will treat you right in the service department.

Clay Young is THE best! For recent service on my F150, I appreciate Clay's friendliness, knowledge, and suggestions in providing the services I needed. Clay is excellent in keeping me informed and exceeding my expectations in delivering ahead of promised schedule completion. His attention to detail, tacit knowledge and experience is a model for any other Service representative, new or tenured! Thank you, Clay!