Reviews
GMC Driver
Professional, fast, service. I have bought 3 cars from this dealership and have had great service after the sale every time. JR
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Julian for the positive feedback and for purchasing 3 vehicles from us!
Ben Mynatt Truck Purchase Experience
Tony Stewart was very helpful, friendly, courteous and professional with my husband and I during our recent purchase of our beautiful GMC Sierra 4x4. In addition, I appreciated Josh Rackley taking the time after his normal working hours to educate us on the details and instruments inside our truck. This truck has so many cool features! Thanks Tony and Josh for all your help! You both made the Ben Mynatt customer experience a pleasurable one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle. It's great to know that our team took such great care of you. We look forward to seeing you again in the future and thank you.
Satisfied repeat customers
Extremely satisfied. Repeat customers of Tony Stewart. Also very happy with Ethan Tucker in the service department and Ms. Stanley in the finance department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback, Nawwar. Each employee is a valued member of the Ben Mynatt Buick GMC team and all of us are focused on providing great service! We look forward to seeing you again soon. Thanks!
superior service and personnel
I would especially like to mention your sales representative, David Wilson. Ours was an extended search which yielded three finalists: the Subaru Outback, the Honda CRV, and the Buick Encore. We conducted on line analyses, visited Concord area dealerships, met with sales representatives, and test drove the vehicles, and made it clear that we were buyers and not just lookers. However, only one sales representative, Mr. Wilson, stayed in contact with us and actively pursued our business. Our choice was as much about the dealership and its people as it was choosing the vehicle. We feel that we made good choices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback and are pleased that your experience was so positive. It's encouraging to know that we were so helpful during the purchasing process. Please let us know if there is anything else that we can do. Thanks again!
Second service on 2014 Buick Enclave
From the phone call making an appointment (which was set in a timely manner) to the completion of the programmed service; all was done in a professional manner and to our satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Roger for the great review on Service Department!
Great service
Great service in finding exactly the car we wanted with specific requirements. Helped connect to wifi and BlueTooth, which was a big help. We are long time customers and always like to do business with Ben Mynatt - good people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Linda for the great review! We are so glad that you decided to stay apart of the Ben Mynatt Family.
Oil change
Staff was very friendly and wait time was excellent. My only complaint is that when the oil filter was changed, the associate did not wipe up the oil that spilled all over the pan, alternator, etc and oil was dripping from the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Amber for your review on our Service Department. And I assure you that was an insolated incident that usually does not happen.
Great dealership. Great people.
I have bought and sold numerous cars over the years from many dealerships. My experience at Ben Mynatt was by far the best experience I've had. Tony Stewart is a great salesman that did everything he said he would. I will definitely return to this dealership to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much David for the great review on Tony Stewart and Ben Mynatt. We're so excited that you are apart of the Ben Mynatt family!
Great Service
Experience was good. The hours of operation at Ben Mynatt make it challenging to get service done during the week or weekend.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jason for your review on our Service Department.
Great Service and People
I was caught off guard of the type of oil and the team was great helping me, saved me some money, and got me out the door fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Anthony for the great review on our Service Team!