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Daytona Dodge Chrysler Jeep & RAM

(838 reviews)
Visit Daytona Dodge Chrysler Jeep & RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
New (386) 868-0892 (386) 868-0892
Used (386) 868-4264 (386) 868-4264
Service (866) 984-3791 (866) 984-3791

Reviews

(838 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Daytona Dodge Chrysler Jeep & RAM from DealerRater.

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Worst dealership ever!

Worst dealership ever! Bought a certified pre owned ram 1500, left dealership and check engine light came on. Took back within the hour for cam phaser issue. Same issue for last 14 months. They did 14k worth of warranty work that did not fix the truck. Still having issues 14 months later and now saying no longer warranty. Dealership wants to replace complete engine and no warranty. So I’m stuck with a lemon that needs a new engine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

48 hours to diagnose an A/C problem is ridiculous.

48 hours to diagnose an A/C problem is ridiculous. Picked up my vehicle without any work completed. Not satisfied at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Returning customer

Three years ago Sarkis helped me with the purchase of a new Jeep Rubicon. I?ve purchased several new vehicles in the past and have never had a salesman go above and beyond as Sarkis does. I was in for an oil change and spotted a new Jeep Gladiator that fit my needs a little better than my Rubicon (which I Loved). Long story short, a day later I took my wife back to see the Gladiator. Sarkis was off that day but Kevin stepped in. This dealership is creating an awesome sales team! We struck a deal that even made my wife happy! :) I now have a new Gladiator in my driveway! I can?t say enough good about Sarkis and Kevin. I fully trust them! I?ve made new friends here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Alfa Romeo of Daytona! If you have any further questions, please give us a call. We're always happy to help!

Service department was great, waiting area was very poor.

Service department was great, waiting area was very poor. There was not any amenities while waiting for vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were professional and friendly Great service I

They were professional and friendly Great service I would highly recommend and will continue to bring my jeep here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Don Glenn was so very nice. Great experience having my help serviced here

When did they to daytona dodge out of people's

When did they to daytona dodge out of people's recommendation. They had a pretty tough problem with my truck. I own a 2016 ram 1500 It was throwing code p0 3 6 9. Its a very persistent problem. after dealing with daytona dodge for 6 weeks while they work on my truck. And picking it up 2 separate times after they told me it was fixed. No communication or customer service. And 6100 dollars later. And truck still not fixed. And there not not willing to comp any cost On a 4700 repair after taxes. I now have to take my vehicle somewhere else to fix it. they didn't even show a little bit of sympathy. Will be leaving a review everywhere I can. And recommending nobody go to this place for anything. There obviously out to get peoples money. And could care less about the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I don't usually leave unfavorable reviews, but after the

I don't usually leave unfavorable reviews, but after the experience we just had with my 20 year old sons truck at this place I wouldn't even have them do an oil change. They had my sons truck for 6 weeks and $6k later the problem is still not fixed - now they want an additional $5k. No way. They do not care about the customer either. Communication is awful and trying to talk to management is a joke. If you want your vehicle actually fixed don't bring it here. I can guarantee we won't be shopping for a vehicle either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daytona Dodge had my truck for 6 weeks and it's still not

Daytona Dodge had my truck for 6 weeks and it's still not fixed. They told me it was fixed twice before and I had to take it back then too. The communication and customer service is horrible. No one answers calls or texts, management doesn't care about any complaints either. They charged $6100 already and are telling me it's going to cost another $4700 now. I do not trust them and do not want to continue to deal with frustration. I need my truck for work and they do not care. They haven't taken any responsibility for charging so much without fixing it and will not work with me on the what they hope will fix it this time. I will take my vehicle somewhere else to fix it and do not recommend this dealership for anything. They're not good mechanics and they don't care about the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim, John and Doug were super.

Tim, John and Doug were super. I was able to get my dream car. The team there was very professional and catered to my needs. Thank you for such a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks again John for reviewing the car with me.

Great people.

Great people. Fast service. I took my truck in for an oil change. I live in Memphis and usually take my truck to my dealer there. It’s an all day affair. At Daytona Dodge, I was in and out in less than an hour. I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.