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Easterns Automotive Group of Baltimore

(5,963 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(5,963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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geoff cropper

geoffs the best!!!!!! best salesman ever. did more than I every expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tim, It is wonderful to hear that Geoff was able to provide you with a great experience! We really appreciate this feedback and we will share it with him. Thank you and if you have any further needs, do not hesitate to come back in for a visit.

GEOFF RULES

got way more than I was hoping. Geoff really worked hard. the time spent here was a real eye opener. I left thinking I just made a new friend. thanks so much Geoff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcell, We truly enjoyed reading your comments and would like to thank you for your kind words. If you have any further needs, do not hesitate to come back in for a visit.

GEOFF CROPPER!!!!!

GEOFF REALLY WAS WONDERFUL. I ACTUALLY ENJOYED MYSELF.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Owens Stokes

Mr.Sean Brockington Provided a excellent car buying experience for me and my daughter.We will definitely consider eastern motors in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review, Owens. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your excellent experience at Easterns Automotive Group of Rosedale. Congratulations on your purchase! If you have any further needs, do not hesitate to come back in for a visit.

sean brockington

Mr.Sean Brockington was so helpful in my car buying experience.He was very sensitive to my credit situation and provide excellent customer service skills for my entire experience.Whenever I purchase another vehicle I will definitely consider Easterns Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Chavone. We are very happy to hear that Sean could be so helpful during the purchase experience. Congratulations on your purchase! We look forward to seeing you back again in the future. Take care.

review on Eastern Motors

so far everthing ok iam very satisfied with the customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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johnny mcfadden customer review

excellent customer service and patience. I would recommend this dealer to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, Samantha! Our team works incredibly hard to exemplify the Easterns Automotive Rosedale commitment to customer care and we appreciate your recommendation as well. If you need anything else, please don't hesitate to let us know!

Jamel Britt

Excellent customer service -- Mr. Britt was extremely courteous from the moment I stepped in the door, and throughout the entire process. I hope you continue to nurture his respect for his customers. I had an excellent experience from start to finish today. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking time to write a review on your recent visit, Haydee. Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of customer service excellence. Take care and have a great day.

This is for Darrell Hopkins!!

excellent, would recommend to a friend, very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lakeish, We cannot thank you enough for your wonderful review of Easterns Automotive Group of Rosedale and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again!

johnny mcfadden customer review

Johnny was very helpful throughout the process. An overall good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Brandon. We are very happy to hear that Johnny could be so helpful during your recent visit with us. We really appreciate you coming in to see us and we look forward to seeing you back again in the future! Take care.