Skip to main content

Easterns Automotive Group of Baltimore

(6,126 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

Want to share your experience with this dealership?

Write a review

We like the service and car to muhammad haris is best

We like the service and car to muhammad haris is best best place for buying cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good respectful salesmen , does right by customers ,

Good respectful salesmen , does right by customers , deserves a lot of recognition for his role at in the company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful and willing to help.

Very helpful and willing to help. Ben was willing to work with me and what I was looking for in a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant to talk to and he listened to the wants and

Very pleasant to talk to and he listened to the wants and needs. He was very helpful and great communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came in stressed out not knowing if I would be able to

I came in stressed out not knowing if I would be able to get a vehicle. Ben and Jesus worked hard for me and got me approved and I was in and out in an hour. Truly appreciate the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Walid made sure i was taken care of.

Walid made sure i was taken care of. Great guy and knows his cars. Definitely will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wendell and Francisco was a great help .

Wendell and Francisco was a great help . Got my acura last week and i love it so far . No issues with it👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

How can I say I am grateful, working with, Samantha first

How can I say I am grateful, working with, Samantha first from the Virgina office who kept encouraging me to just come in and let you all work out for me!! So glad I listened!! Mr. Wendell Braxton and Mr. Anthony Gregory, they are both amazing!! I do have a very big issue going on with my credit, and it's out of my control at the moment, but my current vehicle is dying on me, and Mr. Wendell and Mr. Gregory both were honest and straight forward, NO GAMES AT ALL! like other dealerships like to play games, but not them!! just honesty straight forward and absolute amazing Customer support and care. Mr. Wendell, walked me through every vehicle in inventory that I was interested in, answered all my question, very effectively!! I didn't expect to leave actually getting a vehicle, I was in planning mode. Well, but both kept me positive and Mr. Gregory work with the banks relentlessly and worked out a deal that was feasible for me and I have another Jeep, I love Jeeps!! Because I have to get my insurance on Thursday, I will be picking it up my 2020 Jeep Renegade Limited on that evening. I am very happy and grateful for them. Also, while I was there, other staff checked on me and made sure I was good about everything. And the energy there was beautiful and positive. Signing was easy, and Mr.,. Braxton even helped me find insurance. In Joyful truly, and I thank you all !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

Great service, easy to work with.

Great service, easy to work with. Walks you through the processes step by step… always try to accommodate any credit status

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you had a great experience with us and appreciate your business. Thank you for taking the time to share your positive review!

Ben Colbert was a great sales person.

Ben Colbert was a great sales person. He was not pushy nor aggressive. He listened to what we wanted and helped us trade in our car and buy a new one. He was very friendly and patient even with a very long wait to complete paperwork after regular work hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!