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Capital Ford Lincoln of Rocky Mount

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(833) 373-4121 (833) 373-4121

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Ford Lincoln of Rocky Mount from DealerRater.

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Awesome!

Was able to trade my car in for a great new car! Chris was great! He focused on what was best for me and I thank him for that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

I had to get my car fixed through Geico and they did an excellent job!!! My love goes out to Geico and Enterprise for having compassion and making the transition easy for me. Awesome staff and service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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John McCann Atlantic Beach NC

I highly recommend Capitol Ford Rocky Mount NC. Mr. Whitehead in sales and Mr Norris in the awesome finance dept! Top notch professionals who have helped me with several exceptional buying experiences!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Big Lon

All as expected. No problems work done as stated within expected time frame. Don't have anything more to add or take away. Short winded and not much of a B S er.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent

Had a great car buying experience at Rocky Mt Capital Ford. Easton was great to work with and I would definitely recommend buying your next new or used car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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oil change, did a great job. check everythi.

Excellent with work and costumer satifaction. Worker are very polite and friendly. Evironment is excellent, and very clean. Nothing but the best brand and looking cars around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lincoln Brake Booster Repairs

Service was excellent . Danny the service manager was the best I have ever encountered.Car was cleaner when than when I left it . Very grateful .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They were right on it.. Very professional. Great!

They had to fix my car thru Geico and they did their job !!!! I would recommend taking your car to them to repair or paint...Excellent.. All hats go out to Geico and Enterprise for making this a easy transition. Great work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Went in for an oil change and it was booked on the wrong day but they still made space for me. It was cheap and everything was done properly. People were pretty friendly and talked to me while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Treated like family!

I was in an accident and broke my foot and needless to say It was a VERY stressful time. Never totaled an vehicle before and not only did Heavy D got me into a new vehicle but he helped me thru the process of my totaled vehicle! The knowledge, advice, and kindness is unmatched! You WILL NOT find a sales rep like this guy! Love him!!! I will go with Capital Ford for Rocky Mount for all of my vehicles!!! They truly have a loyal customer. Heavy D was AWESOME and I recommend him to ALL who are looking for a new vehicle. He really goes above and beyond to get you in a vehicle you love and make sure the process is a wonderful experience. Capital Ford of Rocky Mount is the place to go and be treated like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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