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Audi Dallas

(2,745 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Dallas from DealerRater.

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Easiest process from start to finish.

Easiest process from start to finish. Everyone was so king and helpful. Couldn’t recommend more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sg77, thank you for sharing 5-stars! We're pleased to hear our team is kind and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Busy but well organized service department with cheerful

Busy but well organized service department with cheerful and helpful personnel. The waiting areas are comfortable and relaxing with plenty of beverages and snacks should your visit run long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

ledzepped, thank you for sharing 5-stars! We're glad to hear our team is well organized and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Ryan Tong Brand Specialist showed great knowledge on the

Ryan Tong Brand Specialist showed great knowledge on the vehicles and the team as wholes we’re professionals I did not feel pressured throughout the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jose, thank you for sharing 5-stars! We're happy to hear Ryan Tong provided an excellent experience while shopping for your first EV! We appreciate your endorsement and pleased to hear he was willing to work with you at your desired pace. Congrats on the new car! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

Audi Dallas service is the best.

Audi Dallas service is the best. I called my sales specialist Jaramy Lalonde about issue I Was having. She immediately connected to with Tim Bennett in the service department. He got me in for an assessment the next day. He worked the the extended warranty people , ordered the parts and set up a time to bring in my car. I was in and out in one day. Easy peasy. Jaramy and Tim, your a great time. Thanks for taking great care of me and my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

KatHill, thank you for sharing 5-stars and noting that Jaramy was able to assist getting you taken care of! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I purchased a car from Audi Dallas and the experience was

I purchased a car from Audi Dallas and the experience was great from reception, to sales, to finance, to service. So much so that I bought another car with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

mezelle, thank you for sharing 5-stars! We're happy to hear our team provided another excellent experience in sales! We appreciate your repeat business! Thanks for sharing an endorsement as well. We look forward to serving you additionally in the future. Thanks again!

Had a great experience at Audi Dallas.

Had a great experience at Audi Dallas. Bought my car within a day thanks to a lot of great help from Jaramy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ali, thank you for sharing 5-stars! We're glad to hear Jaramy and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

From the moment we pulled up to Audi Dallas we’re greeted

From the moment we pulled up to Audi Dallas we’re greeted with respect that lasted throughout our whole car buying experience. Thank you! Ms. Jaramy L.alonde & Mr. Brett Huneycutt 🥇

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Playsafeo, thank you for sharing 5-stars! We're glad to hear Jaramy and Brett are respectful and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

The receptionist on Wednesday evening around 6 o’clock

The receptionist on Wednesday evening around 6 o’clock yesterday was not very friendly, but everybody else was fantastic. Thank you so much for your good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vertissowells, thank you for sharing 5-stars! We're happy to hear our team is fantastic! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I really appreciate Gary and Jalun with the great

I really appreciate Gary and Jalun with the great customer service they provide. Personalizing the interaction and ensuring that I am always a priority when I visit the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

tjgoins1110, thank you for sharing 5-stars! We're glad to hear Gary and Jalun prioritized you and provided a personalized experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jaramy Lalonde and the Audi Dallas team are the best.

Jaramy Lalonde and the Audi Dallas team are the best. I was having an issue with the release lever on my back seat. I reached out to Jaramy and she was on it. The next day I had and appointment with Tim Bennett in service. He worked with my extended warranty and had everything worked out in no time. I have come to understand that this is the type of gold Standard that Jaramy and her team at Audi Dallas deliver time and time again. She is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

katHill, thank you for sharing 5-stars! We're glad to hear Jaramy LaLonde, Tim Bennett, and the rest of our team consistently provide a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!