Reviews
Customer treated like family of Bud Clary.
Customer treated like family of Bud Clary. Service department takes care according to your needs and not what they want you to do. Our $ match.
Customer treated like family of Bud Clary.
Customer treated like family of Bud Clary. Service department takes care according to your needs and not what they want you to do. Our $ match.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department.
Great service department. Just had an oil, lube and filter change and everything went great. Thank you team! I appreciate it.
Great service department.
Great service department. Just had an oil, lube and filter change and everything went great. Thank you team! I appreciate it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, we're delighted to hear that your visit to Bud Clary Auburn Hyundai's service department went smoothly. Thank you for trusting us with your vehicle maintenance!
Emanuel in th service department was fabulous.
Emanuel in th service department was fabulous. Great customer service kept me informed the cost of repairs and made sure it went under warranty, Thank you Emanuel
Emanuel in th service department was fabulous.
Emanuel in th service department was fabulous. Great customer service kept me informed the cost of repairs and made sure it went under warranty, Thank you Emanuel
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took 1 month to get an appointment for an oil change.
Took 1 month to get an appointment for an oil change. After oil change car was running rough until the engine shut down and only hybrid engine was kicking in. Opened hood and found the oil cap was next to hood latch, found that there was oil spatter over engine bay. Not the car is running roughy, don’t know how much damage was done.
Took 1 month to get an appointment for an oil change.
Took 1 month to get an appointment for an oil change. After oil change car was running rough until the engine shut down and only hybrid engine was kicking in. Opened hood and found the oil cap was next to hood latch, found that there was oil spatter over engine bay. Not the car is running roughy, don’t know how much damage was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Went for a oil change.
Went for a oil change. Had a appointment at 730 checked in and was waiting for it to get done. Checked with the service advisor around 900 and she said that the wasn’t in because the service department took another car. So I left she always said the service department will call to make another appointment. Its been about 2 weeks and still no call
Went for a oil change.
Went for a oil change. Had a appointment at 730 checked in and was waiting for it to get done. Checked with the service advisor around 900 and she said that the wasn’t in because the service department took another car. So I left she always said the service department will call to make another appointment. Its been about 2 weeks and still no call
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reggie, I'm sorry to hear about the delay and lack of follow-up after your appointment. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please reach out directly so we can ensure this is resolved promptly. Thank you.
I went to Auburn Hyundai after looking at Puyallup
I went to Auburn Hyundai after looking at Puyallup Hyundai and found a car I liked. I purchased it but didn’t discover until I got home that it didn’t have the features I thought it did. I tried to rectify the situation a couple of times with the dealership but they ended up offering me a contract that almost doubled the price and I couldn’t afford that so I’m forced to pay for a vehicle for 3 years that doesn’t meet my needs. If my salesperson had been up front about the amenities none of this would have happened. I need to trust the people I’m buying from and I don’t at Bud Clary.
I went to Auburn Hyundai after looking at Puyallup
I went to Auburn Hyundai after looking at Puyallup Hyundai and found a car I liked. I purchased it but didn’t discover until I got home that it didn’t have the features I thought it did. I tried to rectify the situation a couple of times with the dealership but they ended up offering me a contract that almost doubled the price and I couldn’t afford that so I’m forced to pay for a vehicle for 3 years that doesn’t meet my needs. If my salesperson had been up front about the amenities none of this would have happened. I need to trust the people I’m buying from and I don’t at Bud Clary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
It's disappointing to hear about your experience with the vehicle purchase and any miscommunication regarding its features. We strive for transparency in our sales process, so this feedback is concerning. Please reach out if you'd like to discuss further or explore potential solutions. Thank you.
Great customer service, no complaints from me.
Great customer service, no complaints from me. Good people, who do great work. No complaints.
Great customer service, no complaints from me.
Great customer service, no complaints from me. Good people, who do great work. No complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! Take care.
SOLD WRECKED CAR– Do Not Trust This
SOLD WRECKED CAR– Do Not Trust This Dealership Unfortunately, my mother-in-law, whose first language is not English, purchased a car from this dealership and was taken advantage of. The vehicle was marketed as “clean” (not salvage) but clearly had been in a serious accident. A cheap repair with bondo and paint was used to conceal the damage. Now, with seasonal temperature changes, a massive crack has appeared in the rear quarter panel and continues to worsen with driving. This crack reveals the extent of the prior damage, suggesting a significant collision that may have caused major structural issues. The repair was so poorly done that it’s failing within months of purchase. My mother-in-law works incredibly hard for her money, and this dealership has essentially stolen it. Specifically, Daniel Corkill and Emillio Dimas Jimenez chose to prioritize a quick profit over integrity. If they’re willing to deceive a hardworking grandmother, imagine what they might do to you. To anyone considering buying here: DO NOT TRUST THIS ESTABLISHMENT. They knowingly sell unsafe, poorly repaired vehicles. Protect your family and your finances by steering clear of this place.
SOLD WRECKED CAR– Do Not Trust This
SOLD WRECKED CAR– Do Not Trust This Dealership Unfortunately, my mother-in-law, whose first language is not English, purchased a car from this dealership and was taken advantage of. The vehicle was marketed as “clean” (not salvage) but clearly had been in a serious accident. A cheap repair with bondo and paint was used to conceal the damage. Now, with seasonal temperature changes, a massive crack has appeared in the rear quarter panel and continues to worsen with driving. This crack reveals the extent of the prior damage, suggesting a significant collision that may have caused major structural issues. The repair was so poorly done that it’s failing within months of purchase. My mother-in-law works incredibly hard for her money, and this dealership has essentially stolen it. Specifically, Daniel Corkill and Emillio Dimas Jimenez chose to prioritize a quick profit over integrity. If they’re willing to deceive a hardworking grandmother, imagine what they might do to you. To anyone considering buying here: DO NOT TRUST THIS ESTABLISHMENT. They knowingly sell unsafe, poorly repaired vehicles. Protect your family and your finances by steering clear of this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I brought my Jeep in for a repair.
I brought my Jeep in for a repair. The day of repair i tried reaching out multiple times to figure out what the diagnosis was. No one would return a call or let me know anything. The next day I went to the service center to inquire on my vehicle and they claimed they didn't have my keys and were unable to look at my vehicle the day prior because of that. They assured me first thing Monday they would look at my Jeep. I called numerous times Monday with no answers. Found out at 5pm what the issue was as I was once again driving to the service center. They assured me once again first thing Tuesday morning my part would be placed and finished. Received a phone call from Ashlyn on Tuesday am stating she was off Friday and Saturday and it was my fault my car hadn't been looked at. I sent my so to the dealership to pick up my car. They had yet to change the battery. Ashlyn stated they weren't going to change it today. She spoke to a technician who changed it. Ashland gave the keys to the technician to move the car outside the garage area. The technician didn't move the car. I asked when he was planning on moving the car and he stated he wasn't. Ashlyn came flying out of the service center door stating she was waiting on me to pay my bill, I had a copy of paid bill in hand and then she told me the keys were in my car and I could take it. I asked if I was supposed to drive the car from the garage and she blank stared at me. This is the most unprofessional shop I have ever dealt with in my life. I will never return to this place for any reason. If I was offered a free vehicle, I still would not return. I was never given an estimate for service repairs or estimate of what a battery would cost. I was told at 5pm I couldn't get a battery installed before 6pm when closing on Monday because they couldn't give me a price estimate, yet never received a price estimate my entire visit and then was hit with an 899$ bill for a battery replacement.
I brought my Jeep in for a repair.
I brought my Jeep in for a repair. The day of repair i tried reaching out multiple times to figure out what the diagnosis was. No one would return a call or let me know anything. The next day I went to the service center to inquire on my vehicle and they claimed they didn't have my keys and were unable to look at my vehicle the day prior because of that. They assured me first thing Monday they would look at my Jeep. I called numerous times Monday with no answers. Found out at 5pm what the issue was as I was once again driving to the service center. They assured me once again first thing Tuesday morning my part would be placed and finished. Received a phone call from Ashlyn on Tuesday am stating she was off Friday and Saturday and it was my fault my car hadn't been looked at. I sent my so to the dealership to pick up my car. They had yet to change the battery. Ashlyn stated they weren't going to change it today. She spoke to a technician who changed it. Ashland gave the keys to the technician to move the car outside the garage area. The technician didn't move the car. I asked when he was planning on moving the car and he stated he wasn't. Ashlyn came flying out of the service center door stating she was waiting on me to pay my bill, I had a copy of paid bill in hand and then she told me the keys were in my car and I could take it. I asked if I was supposed to drive the car from the garage and she blank stared at me. This is the most unprofessional shop I have ever dealt with in my life. I will never return to this place for any reason. If I was offered a free vehicle, I still would not return. I was never given an estimate for service repairs or estimate of what a battery would cost. I was told at 5pm I couldn't get a battery installed before 6pm when closing on Monday because they couldn't give me a price estimate, yet never received a price estimate my entire visit and then was hit with an 899$ bill for a battery replacement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I buy many car from this dealer and used the service the
I buy many car from this dealer and used the service the best ! They are very reliable and helpful
I buy many car from this dealer and used the service the
I buy many car from this dealer and used the service the best ! They are very reliable and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car