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Dennis Dillon GMC & Fiat

(295 reviews)
Visit Dennis Dillon GMC & Fiat
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
New (208) 957-5811 (208) 957-5811
Used (208) 639-1242 (208) 639-1242
Service (208) 519-4621 (208) 519-4621

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good salesman, lots of hidden fees.

Ryan D was very helpful and welcoming. The hidden fees were very frustrating and no way to opt out of them. This will probably be the only vehicle I buy there. So frustrating.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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navigator purchase

Sigman in sales is the best I've worked with ever. Highly recommend if you're in the market for a vehicle. Excellent experience for me. Love my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just left this dealer.

Just left this dealer. Price and discount were lies. Slide $1700 in to the final deal for blinking tail lights. Would not remove it, said they would lose money. Discount is totally bogus and dishonest. They let me walk out. Salesman, Dave, was only bright spot at the "rip you off dealer"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

GMC owner

The service was awesome. In and out super fast. They knew the product very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

Awesome, the wait was not that long and the people are very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Norman Betrous

Probably one of the best car buying experiences we have had. Ryan was outstanding in communicating with us from the moment we started our search to the moment we drove off the lot. We drove 6 hours and are very appreciative of the entire team at Dennis Dillon especially Ryan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, thank you Norman! You guys are amazing! I was a pleasure to work with you as well. Let me know if you ever need anything, you have my number. Than you, Ryan

Great sales help

Cole was helpful and great to work with and would work with him again - thanks for the help purchasing my truck. Purchases at Dennis Dillon truck center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recommend Jesse .. Dennis Dillon GMC

Jesse was great from start to finish … He picked us up from the airport and stayed with us through the whole process Thank you Jesse

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience.

Ryan in sales was extraordinary. He wants us through everything and we are completely satisfied with him. Did the delivery from front to back. Showed us all the technology. We are happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BUYER BEWARE!

BUYER BEWARE!! This dealer is full of sleazy tricks. Stay away! In my case, they listed and quoted me a good price, but when they wrote up the contracts the price was nearly $1,700 higher – a classic bait-and-switch. When I questioned them, they said the increase was for some safety and security features they added on – without my consent. In fact, I had specifically told them I didn’t want the add-ons (the features were a blinking brake light and some ID sticker on the door frames). They said they add these features to all of their vehicles. This is a highly unethical and possibly illegal trick. If a vehicle has added options, the price of those options should be included in the price – just like automatic transmission, power windows, etc. When I protested, they brought out a manager to high-pressure me into taking the add-ons. It was quite insulting. After a lot of arguing over two days I finally got them to remove the add-ons and reduce the price to what they originally quoted. But that wasn’t the end. When I went into the DMV to get the plates, I had to pay an additional $100 in sales tax – taxes I had already paid to Dillon. The tax they listed on the contract was correct, but the check they sent to the State was $100 less than what they themselves had listed on the contract and agreed to send to the State. So I paid that $100 in taxes twice. I will never go near this dealership again, and feel an obligation to warn others to stay away as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.