Reviews
Great way to buy a car
This is a progression sales team. The provided good personal attention. There is no uncomfortable pressure to buy. They were well informed about the cars they sell. They made the purchase and registration process very easy. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to hear about your great experience at our dealership, Navid. If there is anything further we can do to assist you, please let us know!
Great customer service and car dealer.
Professional and friendly staff in general. Sales consultant - David - he knows car that the dealership sell. He explained all questions that I have patiently and if he doesnt know the answer, he will find out for me instead of second guessing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your quality experience with David. We appreciate your business and hope to see you again soon!
Great costumer service
Great costumer service, David was kind and patient explaining the process and always being helpful make sure to keep me updated on ETA Highly recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for sharing your quality experience with David. We appreciate your business and hope to see you again soon!
Grade A customer service.
Had the pleasure of working with David. He was great. He went out of his way to make sure the whole process went smoothly. I particularly liked that he was very timely in his getting back to us. I'd recommend this dealership for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear of your great experience with David! Thanks for taking the time to share it with us.
Exceptional Service from David
David Jin was excellent! He was efficient, professional and went out of his way to make sure our experience was above expectations. He had the vehicles we were interested ready for inspection and knew the details of the models intimately to help us make and educated decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear of your great experience with David! Thanks for taking the time to share it with us.
Highly recommend! Thanks, David.
Purchased an AMG GT S from David and had a great experience. This is my second car purchase from Towbin and the whole team has been great. Buying sight unseen out of state can be a challenge, but luckily they’ve been super helpful throughout the entire process on both occasions. Would not hesitate to buy from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear of your great experience with David! Thanks for taking the time to share it with us.
A sales agent you can trust
Jin was great to deal with during our car purchasing process, very knowledgeable, professional, and honest. We will definitely trust him with our next car buying when that happens.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear of your great experience! Thanks for taking the time to share it with us.
Waited 3hours to sign paperwork after filling it out
Waited 3hours to sign paperwork after filling it out because of poor management. Car did not have a working key (how do you sell a car without a working key?). Had to go back 3 times and wait for hours to get a new key. Website for making payments is very limited and hard to get to find what I’m looking for. Couldn’t make my first payment online, had to call three times because customer service was confused and unhelpful! Will not buy from here again!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Exceptional service that surpasses any expectation
Buying this F12 Berlinetta from Towbin Ferrari dealership was the Best car purchasing experience ever! From sales person Ken all the way to service director Rich... it was the most sufficient, professional experience I’ve had. Plus amount of surprises after the purchase with things I wasn’t even expecting... Towbin Motorsport truly are 1st class dealership all around like none other. Thanks Towbin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest transaction ever
On NYE I go ton the Maserati website looking to purchase a new car. I saw an end of the year special. So I went to the dealership and met with Hassan. He treated me with kindness and respect as I don't look like your typical high end car purchaser. Me went for a test drive. He never pressured me at all. I went home called him back to accept the deal. We processed the transaction through text and computer and I was done. What a pleasant experience. Everyone at the dealership treated me like royalty. Transaction was quick and easy and Hassan has been great through the process
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase