Reviews
GREAT service
service was GREAT as usual. I absolutely of BJ....the one who sold me the truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. If you ever need help, just give us a call. Happy motoring!
Routine maintenance
I brought my Mazda CX 5 Touring SUV for routine maintenance and it was handled quickly and efficiently. I appreciate the dealer sending notices to remind me when service calls are due to keep my vehicle at top performance.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Monica, thank you for sharing your recent experience at Terrebonne Motor Company. Thanks for the feedback and strong recommendation!
Body shop repair of 2015 f150
I had my truck repaired after an accident because it was one of only two body shops certified to do aluminum work in my area. There are a few minor issues: tailgate was lined up as specified on the estimate, paint wasn't buffed under the tail light, and plastic bed capping wasn't fastened on one end. Besides that, the paint job is exceptional: paint color matches perfectly and there are zero runs in the paint. I am impressed by how well the paint came out. Besides this, I was told my truck would be ready in a week and a half, but it took three weeks to get it back. This was a little stressing since I use my truck for work travel.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We always strive to provide personable and excellent customer service.
Excellent customer service
In over 9 years, we have never been disappointed with the quality of service we receive Terrebonne Ford. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mustang Girl
PURCHASE A 2011 MUSTANG & 2014 MUSTANG, I AM VERY PLEASE WITH THE HELP THE STAFF GAVE ME. AT THE TIME OF PURCHASE FOR BOTH VEHICLES, ALSO THE SERVICE I GET FOR MAINTANCE IS EXCELLENT....I DO NOT LET NO ONE ELSE DO EVEN THE OIL CHANGE, YOU HAVE A TERRIFIC STAFF THEIR. SO EXCITED THAT I DECIDED TO DEAL WITH TERREBONNE FORD..THANK YOU
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome
I have 2015 ford focus, went in for an oil change. Everyone was friendly and very helpful. Corey explained how long it would take and kept me updated.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for your positive review and recommendation of our dealership!
great service as always!
Its always a pleasant experience when I come into the dealership for service. I always enjoy seeing Shirley, Mr. Ronnie and James R.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
White Bean did great and made the experience very nice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service
Had service from Ms. Tonya Bray of Houma Ford/Loncoln. She was very helpful and extremely courteous, even though it was a very busy day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great place to do business!
The staff was extremely helpful and courteous. I left with my problem resolved and I felt that the team did an exceptional job in providing me with excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase