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Terrebonne Ford

(1,342 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (855) 350-4867 (855) 350-4867
Used (855) 350-4868 (855) 350-4868
Service (855) 350-4869 (855) 350-4869

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terrebonne Ford from DealerRater.

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Happy, happy!!

Great staff!! everyone friendly, nice & professional . Found the car we really wanted. Sales lady Beth u rock!! Thanks for everything beau loves his new mustang.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Howard Thibodaux, Sr.

Perfect service in routine time as always in every visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Terrebonne Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Great Purchase

My experience at Terrebonne Ford was great. They did everything they could to get me a great deal and leave with my new 2017 Ford Escape. I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Truck repair

Had a great experience with y'all. Will definitely be back whenever I need work done on my truck the only complaint I have is that my bug shield on my front end wasn't cracked when I wrecked but when I got the truck back it was cracked but other than that I have no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing

It was a very pleasant experience and we got everything we wanted. We left very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always a Pleasure

I have purchased many vehicles from them in the past and they are always a pleasure to deal with, before and after the sale. A Plus Dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Review

I brought my 2015 Edge in for an issue the liftgate latch. It was determined that a new latch needed to installed. The replacement part was ordered and my service rep Brandon called me to notify me and make a second appt. for installation. The installation was performed in 90 minutes and is working smoothly. I received a follow up call the next day from Brandon to make sure there were no further issues. Job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear our Staff took such great care of you! We hope to see you here again!

A++++++

Nice honest people. Would definitely recommend!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly sales personal

I went to see the 2016 Navigator they had for sale, Mark was so helpful explaining everything to me about it. He also sends me monthly emails to check up and see if I need anything. Everyone there was a pleasure to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Loyal customers

We wouldn't deal with anyone else. The sales people and the finance dept. always get us what we are looking for at a price we want. Thank you so much. We are forever loyal customers to Terrebonne Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Clarence, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!