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Terrebonne Ford

(1,342 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (855) 350-4867 (855) 350-4867
Used (855) 350-4868 (855) 350-4868
Service (855) 350-4869 (855) 350-4869

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terrebonne Ford from DealerRater.

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Broken ac

I am very satisfied with the quick repair work . My ac was not working and they fixed it very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julie, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Truck Serviced

Corey and his team did an awesome job under short notice and exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Merrick, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

2018 F150

Buying at Terrebonne Ford was a pleasure. Andre Daigle made the process simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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.Service

Staff were efficient, courteous and quick. I was very pleased with my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gail, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Periodic maintenance

The same excellent service I always receive. They are always very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy that you always receive such excellent service from our team! We appreciate your business, and look forward to seeing you on your next visit! Take care!

Busy people friendly

It was a very busy day for me, I needed a loaner that morning & I couldn't afford to lose 10 minutes waiting...Talk about a quick drop-off & pick-up the loaner then go; It was perfect, just like I wanted. I went to my meetings and by the time I finished, my truck was also ready. I will be a loyal customer because of my dependable truck & reliable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Very satisfied with all the services. They fixed all the recalls on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Berger Family

Excellent! Kris M., James R., & Bret B. All played an important role during our purchase. We are repeated & loyal "Barker" purchasers. By far, Kris was very helpful, polite, & instructive. He answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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F250 Super Duty

It was pleasant. It was handled very well and I am pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repairs

When I was finally able to get my truck in, I forgot about my appointment. They let me bring it in the next day. I worked with Amanda and Will. They were very kind considering that I was angry about having to do the repairs to an expensive truck with less than 34,000 miles. I was not able to see or have the parts they supposedly replaced, because they said there was a "core charge" and Ford had to have the parts back. I know this didn't have anything to do with Amanda or Will, but I was disappointed. Glad to have my truck and not having to clear the display screen every time I start it up.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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