Reviews
Amanda was very helpful.
Amanda was very helpful. I was promised a ride home but it never came. I stayed at the dealer ship from 7:20 until 9;45 Service on my car was excellent. Amanda kept me informed as to what was going on. Very helpful.
Amanda was very helpful.
Amanda was very helpful. I was promised a ride home but it never came. I stayed at the dealer ship from 7:20 until 9;45 Service on my car was excellent. Amanda kept me informed as to what was going on. Very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
bought the truck very nice dont like the loud road noise
bought the truck very nice dont like the loud road noise tires make alot of noise wife and i dont care for it Didnt put gas in it when i left
bought the truck very nice dont like the loud road noise
bought the truck very nice dont like the loud road noise tires make alot of noise wife and i dont care for it Didnt put gas in it when i left
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Milton, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My 2010 Ford F-150 killed on me late one evening after
My 2010 Ford F-150 killed on me late one evening after hours. I tried to jump the battery which appeared dead. I was unsuccessful. It was in a safe place, so I waited until the following morning and had it towed to my local Ford Dealership, Terrebonne Ford. They were able to get the battery started but discovered that the issue was the alternator had gone out and needed to be replaced, along with the battery. Since my truck is an older model, the alternator needed to be ordered. After they received the new part, they completed the necessary repairs that day. I love my truck, and I am impressed that I went over 15 years without having to replace the alternator!!!
My 2010 Ford F-150 killed on me late one evening after
My 2010 Ford F-150 killed on me late one evening after hours. I tried to jump the battery which appeared dead. I was unsuccessful. It was in a safe place, so I waited until the following morning and had it towed to my local Ford Dealership, Terrebonne Ford. They were able to get the battery started but discovered that the issue was the alternator had gone out and needed to be replaced, along with the battery. Since my truck is an older model, the alternator needed to be ordered. After they received the new part, they completed the necessary repairs that day. I love my truck, and I am impressed that I went over 15 years without having to replace the alternator!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Upon learning about the mechanical issues affecting my
Upon learning about the mechanical issues affecting my Ford Escape, I recognized the necessity of taking it to Terrebonne Ford. From the outset, my experience was nothing short of exceptional. Madison from the service department demonstrated outstanding customer service, going above and beyond to ensure I felt valued as a customer while keeping me informed throughout the three-week duration of the process. The service department, along with the certified mechanics overseeing the repairs, exhibited a high level of professionalism and expertise. Every aspect requiring attention was thoroughly discussed with me before any service was performed. The entire process was seamless and efficient, instilling in me the utmost confidence that all repairs would be addressed promptly and effectively.
Upon learning about the mechanical issues affecting my
Upon learning about the mechanical issues affecting my Ford Escape, I recognized the necessity of taking it to Terrebonne Ford. From the outset, my experience was nothing short of exceptional. Madison from the service department demonstrated outstanding customer service, going above and beyond to ensure I felt valued as a customer while keeping me informed throughout the three-week duration of the process. The service department, along with the certified mechanics overseeing the repairs, exhibited a high level of professionalism and expertise. Every aspect requiring attention was thoroughly discussed with me before any service was performed. The entire process was seamless and efficient, instilling in me the utmost confidence that all repairs would be addressed promptly and effectively.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service has always been excellent since I bought my 2017
Service has always been excellent since I bought my 2017 F-150, I have never had it serviced anywhere else and have always been totally satisified with their service department.
Service has always been excellent since I bought my 2017
Service has always been excellent since I bought my 2017 F-150, I have never had it serviced anywhere else and have always been totally satisified with their service department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, thank you for leaving such a great review and high star rating. We hope you continue to choose Terrebonne Ford for all your vehicle needs! Take care!
This is for the Lincoln Dealership.
This is for the Lincoln Dealership. We have been buying cars for over 25 years and this was probably the smoothest car purchase that my wife and I had ever experienced. We felt that they were up front with us about everything that we asked. This is an excellent dealership, no pressure, honest and up front and quick. Thank you
This is for the Lincoln Dealership.
This is for the Lincoln Dealership. We have been buying cars for over 25 years and this was probably the smoothest car purchase that my wife and I had ever experienced. We felt that they were up front with us about everything that we asked. This is an excellent dealership, no pressure, honest and up front and quick. Thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is for the Lincoln Dealership.
This is for the Lincoln Dealership. We have been buying cars for over 25 years and this was probably the smoothest car purchase that my wife and I had ever experienced. We felt that they were up front with us about everything that we asked. This is an excellent dealership, no pressure, honest and up front and quick. Thank you!
This is for the Lincoln Dealership.
This is for the Lincoln Dealership. We have been buying cars for over 25 years and this was probably the smoothest car purchase that my wife and I had ever experienced. We felt that they were up front with us about everything that we asked. This is an excellent dealership, no pressure, honest and up front and quick. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good service on time and courtesy was excellent
Very good service on time and courtesy was excellent pleasant and clean waiting area kept me informed
Very good service on time and courtesy was excellent
Very good service on time and courtesy was excellent pleasant and clean waiting area kept me informed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Morris Chassion and Tommy Benoit were two awesome people
Morris Chassion and Tommy Benoit were two awesome people that were perfect fit my experience at Terrebonne Ford Used Car. I would recommend the used car lot to all my family.
Morris Chassion and Tommy Benoit were two awesome people
Morris Chassion and Tommy Benoit were two awesome people that were perfect fit my experience at Terrebonne Ford Used Car. I would recommend the used car lot to all my family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!
It was great.
It was great. Found a car I liked and they put me in it hassle free. I love my car
It was great.
It was great. Found a car I liked and they put me in it hassle free. I love my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car