Reviews
Good service rep.
Good service rep. Very disappointed in the extended warranty I paid for. Was told my tailgate light full of water which resulted in $2000.00 bill. Tailgate not damaged but rep told me this does happen and would not be covered
Good service rep.
Good service rep. Very disappointed in the extended warranty I paid for. Was told my tailgate light full of water which resulted in $2000.00 bill. Tailgate not damaged but rep told me this does happen and would not be covered
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I just got 4 new tires, and I can tell that my truck
I just got 4 new tires, and I can tell that my truck needs an alignment, and the wheels needs balancing. The wheel wobbles on the highway when I drive 80 mph. Terrebonne Ford picks up my truck at my work place and brings is back after lunch. My truck drives like it's brand new.
I just got 4 new tires, and I can tell that my truck
I just got 4 new tires, and I can tell that my truck needs an alignment, and the wheels needs balancing. The wheel wobbles on the highway when I drive 80 mph. Terrebonne Ford picks up my truck at my work place and brings is back after lunch. My truck drives like it's brand new.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Minh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Great people to buy a car from!
Great people to buy a car from! Very fair and professional. Very nice experience. Awesome
Great people to buy a car from!
Great people to buy a car from! Very fair and professional. Very nice experience. Awesome
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good communication good transaction good experience
Good communication good transaction good experience relaxed invirament clear explanation ?good interest rate good understanding good and efficient delivery and friendly atmosphere and good explanation
Good communication good transaction good experience
Good communication good transaction good experience relaxed invirament clear explanation ?good interest rate good understanding good and efficient delivery and friendly atmosphere and good explanation
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Julian, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
Very great service.
Very great service. Very great price. The service representative was very nice and helpful. Fast service.
Very great service.
Very great service. Very great price. The service representative was very nice and helpful. Fast service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We has a great experience and got a good deal.
We has a great experience and got a good deal. The vehicle was in excellent condition. Brought the vehicle to a 3rd party mechanic and the mechanic looked it over and agreed. Jason was also great to work worth!
We has a great experience and got a good deal.
We has a great experience and got a good deal. The vehicle was in excellent condition. Brought the vehicle to a 3rd party mechanic and the mechanic looked it over and agreed. Jason was also great to work worth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Katie Ellender is a pretty good lay.
Katie Ellender is a pretty good lay. Busty and enthusiastic! Yowzers, what a sweaty little firecracker!
Katie Ellender is a pretty good lay.
Katie Ellender is a pretty good lay. Busty and enthusiastic! Yowzers, what a sweaty little firecracker!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Hospitality is great very good vibe throughout the whole
Hospitality is great very good vibe throughout the whole dealership. Awesome people to buy from I will send friends and family over to buy for their vehicles.
Hospitality is great very good vibe throughout the whole
Hospitality is great very good vibe throughout the whole dealership. Awesome people to buy from I will send friends and family over to buy for their vehicles.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales team and staff.
Great sales team and staff. I felt very welcomed when I arrived. Buying a car at Terrebonne Ford Lincoln is very seamless. They took care of me from I parked at the lot and until I drove off the lot with my new used car. I could not be happier shopping here.
Great sales team and staff.
Great sales team and staff. I felt very welcomed when I arrived. Buying a car at Terrebonne Ford Lincoln is very seamless. They took care of me from I parked at the lot and until I drove off the lot with my new used car. I could not be happier shopping here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was not able to keep my first appointment; had no
I was not able to keep my first appointment; had no issues rescheduling. Due to weather conditions, arrived much too early for my rescheduled appointment. The staff was extremely understanding, serviced my car, discussed, not only what they did during this visit, but discussed upcoming service. I sincerely appreciate the professionalism, service and consideration provided by the Terrebonne Ford Lincoln Service Department.
I was not able to keep my first appointment; had no
I was not able to keep my first appointment; had no issues rescheduling. Due to weather conditions, arrived much too early for my rescheduled appointment. The staff was extremely understanding, serviced my car, discussed, not only what they did during this visit, but discussed upcoming service. I sincerely appreciate the professionalism, service and consideration provided by the Terrebonne Ford Lincoln Service Department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair