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Audi Cary

(1,374 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

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New (919) 439-9876 (919) 439-9876
Used (919) 439-1634 (919) 439-1634
Service (919) 439-2148 (919) 439-2148

Inventory

See all 142 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2010.
We have a strong and committed sales staff with many years of experience meeting and exceeding our customers' expectations. We also carry a large inventory of manufacturer-approved parts so we can maintain or repair your vehicle quickly and get you back on the road.

Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing. Also feel free to give us a call or stop by anytime!

Audi Cary has been a Leith Automotive Group dealer since 1994.
Leith. The Name You Can Trust.

Service center

Phone number (919) 439-2148

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Cary from DealerRater.

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Robert is the best seller in the entire shop.

Robert is the best seller in the entire shop. I really appreciate his work and help. Totally recommend it

Robert is the best seller in the entire shop.

Robert is the best seller in the entire shop. I really appreciate his work and help. Totally recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Cary. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Purchasing the car went great but both times I've had it

Purchasing the car went great but both times I've had it services were horrible. They don't answer the phone, they have very long waits to see your car even if it's not running and I've even had them hang up on me after I waited over 30min on hold to talk to a service advisor. Feel free to purchase there but avoid their service department. I'm going to another dealership to have mine serviced from now on.

Purchasing the car went great but both times I've had it

Purchasing the car went great but both times I've had it services were horrible. They don't answer the phone, they have very long waits to see your car even if it's not running and I've even had them hang up on me after I waited over 30min on hold to talk to a service advisor. Feel free to purchase there but avoid their service department. I'm going to another dealership to have mine serviced from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wael Elshamy was a pleasure to deal with.

Wael Elshamy was a pleasure to deal with. He is extremely knowledgeable, personable, and patient and a wonderful advocate for the Audi brand. He listened to our needs and never pushed us to make a decision as we looked at or test drove several different models. We are very pleased with our purchase, and Wael is a big reason we chose to replace our 2016 A6 with a newer model. Thanks, Wael, for helping us make a great choice!

Wael Elshamy was a pleasure to deal with.

Wael Elshamy was a pleasure to deal with. He is extremely knowledgeable, personable, and patient and a wonderful advocate for the Audi brand. He listened to our needs and never pushed us to make a decision as we looked at or test drove several different models. We are very pleased with our purchase, and Wael is a big reason we chose to replace our 2016 A6 with a newer model. Thanks, Wael, for helping us make a great choice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rick, we're happy you found our staff to be so supportive during your experience here at Audi Cary. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dealer response

Rick, we're happy you found our staff to be so supportive during your experience here at Audi Cary. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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From start to finish everything was great!

From start to finish everything was great! Ease of process, little to no pressure, Alex is who you want to go see. We live an hour plus away and he delivered on a Friday night. This is the 4th Leith experience and all have been great, but Alex stands out. We will be back for the next car purchase.

From start to finish everything was great!

From start to finish everything was great! Ease of process, little to no pressure, Alex is who you want to go see. We live an hour plus away and he delivered on a Friday night. This is the 4th Leith experience and all have been great, but Alex stands out. We will be back for the next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Cary! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great experience!

Great experience! Rilwan was incredibly attentive, exceeded my expectations, and made the process smooth and stress-free. Highly recommend!

Great experience!

Great experience! Rilwan was incredibly attentive, exceeded my expectations, and made the process smooth and stress-free. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Although we didn’t end up purchasing from Leith Audi, I

Although we didn’t end up purchasing from Leith Audi, I had to take a moment to recognize the outstanding service we received from Prince Majesty. From the beginning, Prince was exceptional—he truly took the time to understand what my family needed in a vehicle, without being pushy or applying any pressure. What really stood out was his follow-up. Even after learning we purchased elsewhere due to budget limitations, Prince still took the time to call and check in on my family. That level of care and professionalism is rare and deeply appreciated. Leith Audi is a top-tier dealership, and when the time comes for us to upgrade, we’ll definitely be going back to see Prince. Highly recommend working with him if you’re looking for a genuine and supportive car-buying experience.

Although we didn’t end up purchasing from Leith Audi, I

Although we didn’t end up purchasing from Leith Audi, I had to take a moment to recognize the outstanding service we received from Prince Majesty. From the beginning, Prince was exceptional—he truly took the time to understand what my family needed in a vehicle, without being pushy or applying any pressure. What really stood out was his follow-up. Even after learning we purchased elsewhere due to budget limitations, Prince still took the time to call and check in on my family. That level of care and professionalism is rare and deeply appreciated. Leith Audi is a top-tier dealership, and when the time comes for us to upgrade, we’ll definitely be going back to see Prince. Highly recommend working with him if you’re looking for a genuine and supportive car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealership was great to work with low pressure sales

Dealership was great to work with low pressure sales process. Great cars to select from. Alex was great to work with! He even delivered the vehicle to my house an hour away.

Dealership was great to work with low pressure sales

Dealership was great to work with low pressure sales process. Great cars to select from. Alex was great to work with! He even delivered the vehicle to my house an hour away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Wow where do I start.

Wow where do I start. I'd give negative stars if that was possible. Unbelievably bad experience. I asked about a car on a Saturday. I made a very clear offer via text and the salesman Evan Hagedorn says sure we can make that happen. He sends me the paperwork and it's for $2K more than the offer he agreed to. I asked why, he said, oh I misread the message, we can't go any lower yada yada. He says think about it over the weekend and let me know something Monday. At 7:03 AM Monday I send a text saying I'll take the car, but wanted them to check a few common issues known on the car. Sure enough, it had a common interior issue. I asked if anything could be done to help with the cost of repairs. He says sure, we'll give you $750 allowance and oh by the way, I miscalculated the tax so here's the new price, which was another $2K higher than the already $2K higher price. I said Ok, I'll take it. He said OK great, but I think there's already a deal being made on the car. I immediately called and talked to his manger Matt Leach. I said Matt this is really not a good business move. He said, well you made us a counter offer so the deal was off. For asking to freaking fix an issue, and he says that's a counter offer that killed the deal, and they sell it in to someone else in the middle of me just asking for clarification and questions. I'm sure they don't care, but just had to get this out there because this is the worst customer treatment I've seen in a while. I guess they made a few more $ than they were going to on me so they made up a reason.

Wow where do I start.

Wow where do I start. I'd give negative stars if that was possible. Unbelievably bad experience. I asked about a car on a Saturday. I made a very clear offer via text and the salesman Evan Hagedorn says sure we can make that happen. He sends me the paperwork and it's for $2K more than the offer he agreed to. I asked why, he said, oh I misread the message, we can't go any lower yada yada. He says think about it over the weekend and let me know something Monday. At 7:03 AM Monday I send a text saying I'll take the car, but wanted them to check a few common issues known on the car. Sure enough, it had a common interior issue. I asked if anything could be done to help with the cost of repairs. He says sure, we'll give you $750 allowance and oh by the way, I miscalculated the tax so here's the new price, which was another $2K higher than the already $2K higher price. I said Ok, I'll take it. He said OK great, but I think there's already a deal being made on the car. I immediately called and talked to his manger Matt Leach. I said Matt this is really not a good business move. He said, well you made us a counter offer so the deal was off. For asking to freaking fix an issue, and he says that's a counter offer that killed the deal, and they sell it in to someone else in the middle of me just asking for clarification and questions. I'm sure they don't care, but just had to get this out there because this is the worst customer treatment I've seen in a while. I guess they made a few more $ than they were going to on me so they made up a reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Prince was very welcoming and patient with us being that

Prince was very welcoming and patient with us being that we were in need of another vehicle unplanned . He was honest about reliability of vehicles and made sure we made the right choices but also satisfied with the ride

Prince was very welcoming and patient with us being that

Prince was very welcoming and patient with us being that we were in need of another vehicle unplanned . He was honest about reliability of vehicles and made sure we made the right choices but also satisfied with the ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I cannot say enough great things about Johnnie and his

I cannot say enough great things about Johnnie and his professionalism. He helped me acquire the car of my dreams. He was so kind and generous and went above and beyond to help me when I thought all my options had failed. I will definitely purchase again from Johnnie and the team at Audi!!

I cannot say enough great things about Johnnie and his

I cannot say enough great things about Johnnie and his professionalism. He helped me acquire the car of my dreams. He was so kind and generous and went above and beyond to help me when I thought all my options had failed. I will definitely purchase again from Johnnie and the team at Audi!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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