Reviews
fred andersons toyota of sanford
I came to your dealership a year ago and I could not get financed because I did not have a full time job at that time I received such great service from your staff that I came back this year to buy my dream car. Jason bell is an asset to your company, Jason Bell, Josh, Nelson and Jay did an exceptional job in getting me my Rave 4.Jason took the time to show me every detail of my new car, he has called me twice to see ifI am still satisfied and if there is anything else that he can do to please call him. Overall my experience at your dealership was excellent. Thank you! for having a great staff, and for taking the time to find out how great that they are.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was quite a refreshing read, Lorraine! Congratulations on your new Rave 4. I am sure you are continuing to enjoy it. I am happy that Jason provided you with knowledgeable, efficient, and exceptional customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Fred Anderson Toyota of Sanford. Feel free to come back and visit if you have any further needs. Kind regards, Greg Davison GM | gdavison@anderson-auto.com
great service - professional
Byron did a great job following up on the sale and got us the car we wanted - service dept did excellent job making sure jeep was in good shape and taking care of tires properly
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, we are truly dedicated to providing quality customer service in all areas of our dealership and it's great to hear Byron was able to satisfy that. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Give us a call if you have any further questions. Warm regards, Greg Davison GM | gdavison@anderson-auto.com
The very professional staff of Toyota of Sanford
The friendly staff of Toyota of Sanford, makes getting service done a joy they are very professional and quick. I have very pleasant memories of my time there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this great review, Thomas! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Best regards, Greg Davison GM | gdavison@anderson-auto.com
Great Service and Great People
Curtious and friendly service. Fast too. Lauri and Claudia were a pleasure to work with and made my visit fun and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Katherine! We're glad to hear that Lauri and Claudia were friendly, courteous, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Greg Davison GM | gdavison@anderson-auto.com
Very happy customer!
Wayne was great, he was extremely helpful, professional, and informative. I love my Toyota Highlander! I would definitely recommend Fred. Anderson Toyota to anyone interested in buying a car, and I would tell them to go talk to Wayne.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your perfect review! We're glad to hear that Wayne was helpful, professional and informative! We are glad to hear you love your new Toyota Highlander. We cannot thank you enough for your wonderful review of Fred Anderson Toyota of Sanford and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Greg Davison GM | gdavison@anderson-auto.com
Great customer service. Valued customers
Great customer service. Willing to listen to us and did not apply pressure. Wanted our business by working to meet our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Sandra! I am happy to hear that we were able to provide you with great customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, Greg Davison GM | gdavison@anderson-auto.com
Professional Service Center
Very professional and helpful. From my first phone call to when I picked my vehicle up after the repair, everyone was top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matthews, Fred Anderson Toyota of Sanford thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to seeing you again. Best regards, Greg Davison GM | gdavison@anderson-auto.com
Excellent buying experience
I have 40 miles from my location and 3 other Toyota dealers around (Raleigh), but making this business with Al at Fred Anderson in Sanford was a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Aleksander. We really appreciate you leaving us your input. We are very pleased to hear that Al could make your car buying experience pleasurable. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Kind regards, Greg Davison GM | gdavison@anderson-auto.com
Good experience
Wayne was professional and straight-forward. I appreciated his "unpushiness" that you find in a lot of other sales people. He asked what we were interested in and then made suggestions. Probably the best car shopping experience I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Salesman
Bought my 2015 Toyota from Wayne Gomillion. I buy a car every other year and he is the best salesperson I have ever had. He is very knowledgeable and explained about my new car in words that I could understand. Couldn't have asked to have been treated any better. When i go back to the dealership he is still very friendly and helpful. Helped me today with my GPS. Wayne is the BEST.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car