Reviews
Outstanding car buying experience
This is the second vehicle purchased from this dealership. Both times it was a very pleasant experience. The second experience was better than the first. That shows they are striving for perfection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Advocated for us in meeting our expectations
Dealers over did not pressure us. Worked diligently through a time of comprimise and decision making. Personable and professional. I would recommend this dealership to friends and family. Also honored a promotion that was expired!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear you had a great experience with us. Thank you for your feedback. Looking forward to seeing you again soon.
Helpful and straight forward
The salesman I worked with were patient, kind, helpful, they simply explained the tradein process and willingly address any questions I had and with no pressure to make a deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Fred Anderson Family. We're glad you enjoyed our dealership and that our team helped you find the right vehicle. Enjoy your new Toyota!
Great scheduled maintenance
Quick scheduling for scheduled maintenance. Was able to schedule appointment for the next day. Kept me updated on progress & completed with a reasonable time frame.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! We're thrilled to hear you had an amazing experience at our dealership. Come again soon!
Courteous and helpful
They were courteous and got the job done quickly including a free car wash! Waiting area was clean with free coffee and donuts and bottles of water for those not into coffee!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We're glad you enjoyed the service and the waiting area. Looking forward to seeing you again.
Great service!
Great people work here, they are very friendly and seem to love what they do. Jeff was great, he was who helped me. He is my go to service guy every time I come in!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Caitilin, We're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!
Informative, friendly service
I appreciate how Fred Andersen Toyota's service dept. not only rovides fast, informative, and friendly service, but they also provide a comfortable waiting area and shuttle service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience
I love this service department!! Always amazing. Very honest and always pleasant. Tells you exactly what your vehicle needs and why it needs them. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice!!
Very good,I just had a knee replacement, service manager seen this and made me first priority so I could get back home.Please thank him for me again as I did yesterday!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Now that's what we call customer service. Thanks for being our customer and for being patient with our team. We hope to see you again!
Routine service appointment
My technician was waiting for me when I arrived, and got my vehicle into the bay promptly. The services and car wash were completed in less time, than the given estimate. All in all, I received excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing us for your service needs! We look forward to seeing you again.