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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Outstanding car buying experience

This is the second vehicle purchased from this dealership. Both times it was a very pleasant experience. The second experience was better than the first. That shows they are striving for perfection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Advocated for us in meeting our expectations

Dealers over did not pressure us. Worked diligently through a time of comprimise and decision making. Personable and professional. I would recommend this dealership to friends and family. Also honored a promotion that was expired!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great experience with us. Thank you for your feedback. Looking forward to seeing you again soon.

Helpful and straight forward

The salesman I worked with were patient, kind, helpful, they simply explained the tradein process and willingly address any questions I had and with no pressure to make a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Welcome to the Fred Anderson Family. We're glad you enjoyed our dealership and that our team helped you find the right vehicle. Enjoy your new Toyota!

Great scheduled maintenance

Quick scheduling for scheduled maintenance. Was able to schedule appointment for the next day. Kept me updated on progress & completed with a reasonable time frame.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback! We're thrilled to hear you had an amazing experience at our dealership. Come again soon!

Courteous and helpful

They were courteous and got the job done quickly including a free car wash! Waiting area was clean with free coffee and donuts and bottles of water for those not into coffee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're glad you enjoyed the service and the waiting area. Looking forward to seeing you again.

Great service!

Great people work here, they are very friendly and seem to love what they do. Jeff was great, he was who helped me. He is my go to service guy every time I come in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Caitilin, We're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

Informative, friendly service

I appreciate how Fred Andersen Toyota's service dept. not only rovides fast, informative, and friendly service, but they also provide a comfortable waiting area and shuttle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing experience

I love this service department!! Always amazing. Very honest and always pleasant. Tells you exactly what your vehicle needs and why it needs them. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice!!

Very good,I just had a knee replacement, service manager seen this and made me first priority so I could get back home.Please thank him for me again as I did yesterday!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Now that's what we call customer service. Thanks for being our customer and for being patient with our team. We hope to see you again!

Routine service appointment

My technician was waiting for me when I arrived, and got my vehicle into the bay promptly. The services and car wash were completed in less time, than the given estimate. All in all, I received excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing us for your service needs! We look forward to seeing you again.