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Cox Toyota

(299 reviews)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–7:00pm
Tuesday 7:00am–8:00pm 7:00am–7:00pm
Wednesday 7:00am–8:00pm 7:00am–7:00pm
Thursday 7:00am–8:00pm 7:00am–7:00pm
Friday 7:00am–7:00pm 7:00am–7:00pm
Saturday 7:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (336) 308-5057 (336) 308-5057
Used (336) 308-5684 (336) 308-5684
Service (336) 308-5006 (336) 308-5006

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cox Toyota from DealerRater.

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Cox Toyota Rental Cars

Anytime that we need to rent a vehicle, we call Tangela in the Rental Department. She makes sure that we can get the vehicle size that we need for the trip, and makes the process very easy for us. I wouldn't go to anyone else. Thank you Tangela and Cox Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ed, Thank you for taking the time to submit a review on your experience with Tangela and Cox Toyota. We appreciate your business. Rodney Vorwald General Sales Manager

Cox Toyota Rental Car Department

Whether needed for travel during a sports season, a Florida trip, or a quick weekend getaway, I call Tangela in the Cox Toyota Rental Center and she sets up the right vehicle for the trip. The vehicles have been top quality - never a worry. Always reliable, comfortable, and great gas mileage for the travel. I wouldn't go to anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lori, Thank you for your business and for taking the time to write a review on your experience with Tangela and our rental department. Rodney Vorwald General Sales Manager

Cox Toyota Rental Dept

When I need to rent a vehicle, I don't hesitate to call Tangela in the rental dept at Cox Toyota! She is very pleasant and makes sure I receive amazing customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for you business. We appreciate you taking the time to fill out the review on your experience with our rental department and with Tangela. Rodney Vorwald General Sales Manager

good deal

After my a few bad experiences with cox, i was hesitant to go back, but my sales rep Paul definitely made up for everything. He got me what I needed and wanted at the price i needed and made the buying and trading proccess as smooth and painless as possible.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Reuben, We appreciate you giving Cox Toyota another shot to earn your business and for telling us about your recent experience. We hope that we can always keep your regained confidence in Cox Toyota. Rodney Vorwald General Sales Manager

review of COX TOYOTA RENTAL DEPT.

The service and rental departments are very friendly and helpful, especially Tangela in the rental department. I'd refer anyone to these folks....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bob, Thank you for your kind words. We appreciate you patronage of our service and rental departments. Please don't hesitate to let us know what we can do to make that experience better in the future. Rodney Vorwald General Sales Manager

Tammy smith

I went to Cox Toyota and Tim Lang was very helpful with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tammy, Thank you for your taking the time to submit a review on your experience with Cox Toyota. We truly appreciate your business and look forward to seeing you in the future in our service department. Rodney Vorwald General Sales Manager

Bought 2016 forerunner

I bought a 2016 forerunner and the sales staff was able to find the exact one I was looking for. They had it brought to the dealership and it was perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kelly for your business and kind words! I know you are enjoying that 4Runner!

Mister

Would recommend to anyone to visit Cox Toyota! Great delearship and sales force. Everyone was nice and answered all of our questions and concerns. Got us the best deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dana, We appreciate your business and for taking the time to submit a review on your experience at Cox Toyota. We look forward to seeing and hearing from you in the future. Rodney Vorwald General Sales Manager

Darren F

I have been renting vehicles from Cox for several years. Tangela has Always helped me out and went the extra mile to make sure my experience was a pleasant one. As long as I have the need to rent a car I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Darren, We appreciate your feedback and your business. Thank you for taking the time to fill out the review on your experience with our rental department. Rodney Vorwald General Sales Manager

Tracey Bishop

I was referred by a friend to come see Rodney and Tim Lang. I left with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tracey, Thank you for the opportunity to serve you and earn your business!