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Sandy Sansing Nissan

(487 reviews)

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Have been with this dealership for 25 yrs.

Have been with this dealership for 25 yrs. Great service polite employees. Have one complaint I always pay my bill for oil change with a credit card. Well, this time there was a service charge for using a credit card!! That’s outrageous! So I got a credit to my card and wrote a check. I will not pay any service charges for using my credit card! On an $80 bill. If I had a huge charge I understand that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for being a loyal customer for 25 years; we appreciate your honesty and understand your concerns about the merchant fees. We do offer other ways to pay without a fee. You may pay with your debit card or cash with no added fee. We are always more than happy to assist you if anything else comes up.

Staff is always very friendly and helpful, our vehicle

Staff is always very friendly and helpful, our vehicle was handled with the utmost care, with oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sandy Sansing Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great car buying experience from start to finish.

Great car buying experience from start to finish. Thorne did an excellent job. I recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Keith Ball, thank you for taking the time to leave a review for us at Sandy Sansing Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

A great company does everything they can to work with you

A great company does everything they can to work with you and to satisfy you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tgodwin, thank you for taking the time to leave a review for us at Sandy Sansing Nissan. We're happy Aaron could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Great service dept Aaron explained everything to the t ….

Great service dept Aaron explained everything to the t ….work was done correctly and professionally

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have that Aaron provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

David was very receptive of what I wanted and

David was very receptive of what I wanted and additionally, helped me with removing items from my old vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Al Clarke, thank you for taking the time to leave a review for us at Sandy Sansing Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sandy Sansing Nissan.

Consumer response

Great service. Everything was explained perfectly and all needs were met. Financing made easy. 5 Stars all around.

Very professional advisor.

Very professional advisor. My only suggestion would be to let customers know how long the additional items will take to complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your visit. We will bring your comments to their attention to help better serve our customers in the future. Thank you again for leaving us this response!

Very please with the service I received.

Very please with the service I received. Everyone very nice. However , I was disappointed they couldn’t find the problem we experienced when we took our car on vacation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. If you're ever in need of more help, please let us know!

Thanks for taking care of my car while on vacation!

Thanks for taking care of my car while on vacation!! I appreciate your prompt service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sandy Sansing Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This was the fastest in and out since I opened my

This was the fastest in and out since I opened my relationship with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Sandy Sansing Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!