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Kia Mall of Georgia

(522 reviews)
Visit Kia Mall of Georgia
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Buying Experience!!!

All of the employees at Mall of Georgia Kia were very Friendly!!! My sales associate was Joseph Gonzalez and it was a pleasure to work with him. Joseph is very knowledgeable and was very patient while helping me find my new car!!! Thank you for helping me get my Kia Soul- I love it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience!!!

I needed help finding a car that was in my budget but still nice. As soon as I pulled into the dealership I was assisted by Maurey. He was extremely helpful and friendly. As soon as I told him what I was looking for he was able to set up a couple of options for me to choose from in no time. I was able to find the exact car I wanted that was perfectly in my budget. He was great and I definitely will come back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great buying experience

I purchased a Kia Cadenza Limited and it is a great automobile. The entire sales team was a pleasure to work with and even the service manager introduced himself. My wife bought a Kia Sorento 3 years ago and the service dept. has been great when she has her vehicle serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic dealership enjoy the process

Very knowledgeable of The Kia Soul that I was buying I love my new car thank you for making process so very easy beautiful car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always Amazing

This is my second time at this dealership, first to buy the car and now for my first oil change. I saw Maurey, who sold me the car and he remembered me and even helped me out once again! The service experience was as amazing as the buying experience. I am constantly impressed with the level of customer service I receive, even after I purchased my car. I live 56 miles from the dealership and will make this drive each time. Thank you Mall of GA Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful Car Buying experience!!!

We recently bought our new car from Maurey Spencer of Kia Mall of Georgia. The experience was great!! I had put off buying a car for a few weeks due to my dislike of high pressure sales. This experience was low stress and enjoyable. No tricks or double talk, just good business. Having a great salesperson who knows his customer helps alot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience at Kia Mall of Georgia

We needed a replacement for our very old and very dead Dodge Grand Voyager. At this point in life we just didn't need another minivan and decided to downsize some. After much research my wife decided that the Kia Sorento would be just perfect. Given the reviews and the features, it was a slam dunk! Now to find the perfect vehicle. We spent a lot of time searching through Cars.com, CarGurus.com (loved their deal evaluating tool) and others and found our #1 choice and it was at Kia Mall of Georgia. I called Saturday morning and spoke with Rusty who lined us up with his "best sales guy". Uh Oh! Rusty's lined up his biggest shark for us. Oh boy! We get there and are introduced to our sales guy, Joseph Gonzalez. Nice young man, clean-cut, Army vet. He was the most pleasant, easy-to-work-with car salesman we've ever dealt with. He knew is product, was able to answer most of our questions, was passionate about the product, and he listened. The fact that he listened to what we needed/wanted versus just trying to sell us...that was huge!! Joseph was very helpful when explaining the sales process...very simple and how he fit into that process. Everything was upfront, with no hidden agendas. If you want a great deal on a Kia, go to Kia Mall of Georgia. If you also want a great sales experience, then ask for Joseph Gonzalez!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

We dealt with Robert Baptiste and was very helpful. Told him what we were looking for and how much we wanted to spend and he found the perfect car. Did not try to up sell us to a newer car he kept to what we wanted and we were in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent care and very knowledgeable

I felt no pressure which is very important to me. I already love the Sorrento because I had one that I was leasing. Robert and Holly helped me to purchase one and they made it painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT Experience at the Kia Mall of Georgia!

I love my 2015 Kia Optima! Thanks to our salesperson, Mark Personale! Mark was friendly, courteous, knowledgeable and very professional. He made sure my husband and I were taken very good care of. Would recommend Mark to friends looking to buy a Kia at the Mall of Ga. We also met Robert Baptiste, the sales manager. Great guy, very friendly and helpful. They both took great care of us, no complaints here! I would definitely come back to Kia Mall of Ga to purchase another car! Thanks again for the great experience and all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.