Reviews
Hassle free A+
Best car buying experience I've ever had. Been shopping around for a tundra for awhile and they had this tundra priced right, so good I drove 2hrs to get it. I didn't even try to haggle with them. John Tiano was a great guy and Tim in finance was a pleasure to deal with as well. John gave me a good price on my trade. I was in and out with my new truck in no time at all. Everyone there seemed very friendly and helpful. Thanks again R. Martin
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good dealership
I have bought 3 Toyota vehicles from this dealership: 2012 RAV4 2012 Corolla S 2015 Sienna XLE Our salesman was Joe Iaquinta. He was very friends and knowledgeable. He helped us find vehicles that met our needs (based upon our requirements). Financial person was great too. She made sure we got the best deal.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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1st class,custemer treatment in sales and service
I bought 2 Tacomas at this dealership and was treated good both times,my last one is a 2008 I got new and have been very pleased with it.I brought it back after 7 years for a frame inspection at the dealer. they informed me of some surface rust and scheduled me for a free frame rust coat treatment.I was met at service desk by enterprise rep who furnished me with a free rental car while treating my truck.the whole experience was very pleasant and only took a day of service. I am not used to being treated so good at a dealer service center, I am impressed to say the least! other dealers and car companies should take note!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a brand new car in May 2013
Very nice salesman, not pushy. Love this place! Am going back today to look at another vehicle. My girlfriend has bought her last 2 Tacomas 2007 and 2015 from Dan Cava and her last truck was in excellent condition when she traded it in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Avoid this dealer!
My 3 year old Highlander that I bought from this dealer started burning a lot of oil. I took it to Dan Cava Toyota and they told me that it needed a new engine and they wouldn't be covering any of the cost. The vehicle was always well maintained, but not by this dealer. I'll never buy another Toyota. The service person was a real jerk, too. I only gave Customer Service, Quality of repairs, and Overall 1 star because the web page wouldn't allow zero stars.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Poor Everything. Don't Buy Here.
My 3 year old Highlander that I bought from this dealer started burning a lot of oil. I took it to Dan Cava Toyota and they told me that it needed a new engine and they wouldn't be covering any of the cost. The vehicle was always well maintained, but not by this dealer. I'll never buy another toyota. The service person was a real jerk, too.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Do not shop this dealer
Tried purchasing a used car. After not satisfied with the high price they tried pushing the finance guy on us. This guy was the rudest person we have met. We thought finance guys helped find good rates not demeaning to people. Lost a customer although it didn't seem to matter.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome experience buying at Dan Cava. Denny Kenrs was...
Awesome experience buying at Dan Cava. Denny Kenrs was who I dealt with and he was great! Upfront, honest and no back and forth. They did what they said, gave a great price (significantly better than 'the other guys') and had us in and out quickly and seamlessly. A concept that seems to be hard to find these days at most dealerships. Go see Denny and his team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I wanted to trade my 2007 Jeep Compass for a 2013 Rav-4...
I wanted to trade my 2007 Jeep Compass for a 2013 Rav-4 and had heard from other customers that Dan Cava had the best deals and selection. I met with Joe and he was very friendly and professional. It was about 90 outside so he invited me in to his desk and offered me a cold drink. I told him what I was looking for and after answering his questions about what color and options I wanted, he went out in the heat and brought the car I wanted to the door for me to test drive (after letting it run, to be nice and cool inside). We spoke about what I wanted for my trade-in and played the numbers game and much to my surprise, I drove away in the car I wanted, with the payment I wanted! I have to say in the 25 years I have bought cars, this was the friendliest and smoothest experience I've ever had. Thank you Joe, you're the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took a vehicle for a test drive all went well until we...
Took a vehicle for a test drive all went well until we starting talking price, we were paying in cash with a trade in and was treated like we were unimportant, it was about 85 degrees outside but was never invited in out of the heat. GLADLY left and went straight to Freedom Kia and purchased a 2013 Sportage AND YES PAID IN CASH Mr. Scheurvront. The next time someone comes in wearing work clothes it doesn't mean they are poor it means they have a busy life AND MONEY TO SPEND !!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car