Urse Honda

I walked into the dealership and it was clean and for the kids they offered popcorn and even purchased cold drinks for my kids while we waited for them to change the oil in my vehicle. I really like this dealership due to the fact that they make it a family style environment. Keep up the good work guys !!!

My boyfriend and I went to Urse Honda in Bridgeport after a horrible experience at another dealership, where we were treated badly. When we arrived at Urse, we were met by a salesman named Tim Smith, who immediately became attentive to what we were looking for. Although in the market for a Dodge truck, Tim directed us to a 2006 Ford which we ended up becoming very interested in. Once my boyfriend and Tim started talking, Tim told my boyfriend he would give an automatic $500 discount because my boyfriend is a Marine Combat Vet and Tim, himself, was an Army Vet. Things seemed to go very well, we were met with attention and priority, and the Sales Manager, Mike Collins, introduced himself to us (also an Army Vet), reassuring us that he would do everything he could to get us this truck. Mike came back with paperwork, giving us a very acceptable trade in on my boyfriend's car and a total $1,000.00 discount on the truck. This all occurred on a Saturday, we spent at least 4 hours at this dealership thinking these were honest people. After about one hour of waiting with no explanation, Mike came out and told us we would not have an answer until Monday and we would be contacted by noon the following Monday. This should have been a sign, but as trusting as we were, we believed him. Monday came, my boyfriend had to call the dealership, and after hours of trying to reach someone, finally physically drove to Urse. When he arrived, he was told that Tim and Mike had been trying all morning to get things in order for this truck. A comment was made to my boyfriend that the staff had spent the morning on the phone with disgruntled customers. That should have been our second sign. My boyfriend was directed to stop in on Tuesday, although Tim would be off, Mike would be in to help and would have an answer for him. Tuesday came, my boyfriend, once again, could not reach anyone on the phone, so physically drove to Urse again, only to be told by ANOTHER SALES ASSOCIATE, completely unrelated to our transaction, that URSE SOLD THE TRUCK. Now, I understand this may be a dog-eat-dog world, however, the audacity of these two older men, who themselves are VETS in our Armed Services, to LIE to the face of a young man who sacrificed his freedom and risked his life to protect our country is completely and utterly unacceptable in my opinion. The fact that we wasted hours of our time on a sham, the fact that we were strung around, lied to, and these two are completely SPINELESS and could not, as "men" come out and be honest is disgusting, revolting, and infuriating. In conclusion, if you are visiting Urse for any reason, do not allow this to happen to you. I do not ask for a lot, neither does my boyfriend, but I do believe honesty is a trait that should not be asked for. If we did not meet the criteria, we could've accepted that and moved on, there was no reason for the lies and the additional wasted time, false hope and complete disregard. I hope these two sleep well at night knowing the impact they have on people, one of which fought for this country to protect soul-less individuals like this.

I received several quotes and Year Honda have me an equivalent great deal. Have been with them for 8 years and have always received courteous and professional service. A 5 star dealership.

Urse matched the best price I found on cars.com. Great Honda financing. Friendly staff.