Reviews
Good help by Randy Ramos and the service team at
Good help by Randy Ramos and the service team at AutoNation. They got the work done and had the car in good shape for us when we arrived.
Good help by Randy Ramos and the service team at
Good help by Randy Ramos and the service team at AutoNation. They got the work done and had the car in good shape for us when we arrived.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Melvyn, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Dealership goes above and beyond to make things right and
Dealership goes above and beyond to make things right and to make sure customers are happy.shout out to Jesse for getting it done.
Dealership goes above and beyond to make things right and
Dealership goes above and beyond to make things right and to make sure customers are happy.shout out to Jesse for getting it done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Had a recall and dropped my car off for one day .
Had a recall and dropped my car off for one day . Had to schedule it with work and rides. After pick up nothing was done and service department stated they did not do recall. Left 5 messages for GM and service manager , until this day no one has returned my call. HORRIBLE SERVICE AND customer communication. Stay away from this place!! They will waste your valuable time! Joke!!
Had a recall and dropped my car off for one day .
Had a recall and dropped my car off for one day . Had to schedule it with work and rides. After pick up nothing was done and service department stated they did not do recall. Left 5 messages for GM and service manager , until this day no one has returned my call. HORRIBLE SERVICE AND customer communication. Stay away from this place!! They will waste your valuable time! Joke!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Mcausley, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Hard working people.
Hard working people. Dealer is understaffed. communication can be slow. Had transmission replaced. It was a long process to get everything approved. once it was approved and they had the new transmission they got the job finished quickly.
Hard working people.
Hard working people. Dealer is understaffed. communication can be slow. Had transmission replaced. It was a long process to get everything approved. once it was approved and they had the new transmission they got the job finished quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.
started to get the recall for my 8/29/25, did not get my
started to get the recall for my 8/29/25, did not get my car until 11/10/25. had Robert, Melvin,Fadi and Linda. went do parts, went kept car for two weeks before having it ready, phone calls, message not available,just bad P.R.
started to get the recall for my 8/29/25, did not get my
started to get the recall for my 8/29/25, did not get my car until 11/10/25. had Robert, Melvin,Fadi and Linda. went do parts, went kept car for two weeks before having it ready, phone calls, message not available,just bad P.R.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (424) 253-4976.
Very friendly people.
Very friendly people... like the honesty they have with me.. I will really recommend this dealer to anyone..
Very friendly people.
Very friendly people... like the honesty they have with me.. I will really recommend this dealer to anyone..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. Thanks so much for the warm recommendation of the team here at AutoNation Ford Torrance.
The salesman, Omaid Mohammad was polite, friendly, not
The salesman, Omaid Mohammad was polite, friendly, not pushy, and knowledgeable. My only complaint was the buying process took to long because of the wait to talk to he finance person.
The salesman, Omaid Mohammad was polite, friendly, not
The salesman, Omaid Mohammad was polite, friendly, not pushy, and knowledgeable. My only complaint was the buying process took to long because of the wait to talk to he finance person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dane, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (424) 253-4976 so we can assist you further.
The overall experience was pleasant and cordial.
The overall experience was pleasant and cordial. The service adviser Daniel was very helpful and knowledgeable i will continued to use the dealership for my service needs. Thanks
The overall experience was pleasant and cordial.
The overall experience was pleasant and cordial. The service adviser Daniel was very helpful and knowledgeable i will continued to use the dealership for my service needs. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
the sales person joshua was very helpful and i felt very
the sales person joshua was very helpful and i felt very comfortable woeking with him
the sales person joshua was very helpful and i felt very
the sales person joshua was very helpful and i felt very comfortable woeking with him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The financing department was an irritating experience.
The financing department was an irritating experience. They gave me a rate of 5.72 on the deal paperwork. On the contract the rate was in the 7% range which Hani did not inform me of of the change. Also Hanlo was so pushy with the various warranties it was really irritating. The car salesman, Kenny, was good. He was not pushy and let me decide in my own time. I enjoyed my interaction with him. The reason I would not recommend Ford for buying a car was my experience with Hani. I was more than happy with the sales experience.
The financing department was an irritating experience.
The financing department was an irritating experience. They gave me a rate of 5.72 on the deal paperwork. On the contract the rate was in the 7% range which Hani did not inform me of of the change. Also Hanlo was so pushy with the various warranties it was really irritating. The car salesman, Kenny, was good. He was not pushy and let me decide in my own time. I enjoyed my interaction with him. The reason I would not recommend Ford for buying a car was my experience with Hani. I was more than happy with the sales experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Diane, thank you for taking the time to leave us your honest feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.