Reviews
Write a reviewService review....
Patrick Cadima is an excellent service representative. Very professional and friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keeping my Car Going
Good service. Jose is very friendly and professional. My car is running smoothly and that is the bottom line.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Quality and professional sevice! The service rep was outsiding in addressing my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional Service
I brought my car in for the 20K maintenance, the facility has been renovated recently and is well maintained and managed. The dealership provided free coffee and doughnuts for guests who wait for their cars to be taken care of. The waiting area are neat and cleaned. The Ourisman employees are going to the extra mile to offer good service. I'd recommend this dealer for folks who want to buy a new car or have their car serviced/repaired, especiallty Stacy King, the assistant service manager who took care of my car. For folks who want to get a new car, this dealer has a large stock of new car you can select.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Reliable service, greeting upon arrival; service department took care of my problem. Service manager was very helpful.. I recommend this service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sumit
Courteous and efficient service. Very hospitable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Changes
I appreciated the attention to detail impressed by service manager Ray C. I waited for my car as it was being service and Ray kept me informed all during the process. He explained all the findings and I was on my way. I highly recommend this service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sienna 2011
I really thank Sean G. and Mike H. for the amazing customer service. They help right from the beginning until the end. They explain perfect what is going on and what options we have. Honestly I like to g there because of them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Toyota Sienna buying process
The buying process was memorable. The Ourisman team was excellent and helped me choose the right vehicle and smooth buying process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
All in all, it was a great buying and service experience. I would recommend again to my coworkers and peers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase