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Reviews
Zach and Greg were friendly, responsive, knowledgeable
Zach and Greg were friendly, responsive, knowledgeable and efficient. Overall, smooth and good car shopping experience.
Zach and Greg were friendly, responsive, knowledgeable
Zach and Greg were friendly, responsive, knowledgeable and efficient. Overall, smooth and good car shopping experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Xavier is the real deal.
Xavier is the real deal. No pressure, no games, just straight-up excellent service. He was professional, patient, and made the whole process way easier than I expected. Kept me informed, respected my time, and actually listened — rare these days. If you’re going to Twin Pines Ford, ask for Xavier. You won’t regret it. He deserves a statue out front. Or at least a raise.
Xavier is the real deal.
Xavier is the real deal. No pressure, no games, just straight-up excellent service. He was professional, patient, and made the whole process way easier than I expected. Kept me informed, respected my time, and actually listened — rare these days. If you’re going to Twin Pines Ford, ask for Xavier. You won’t regret it. He deserves a statue out front. Or at least a raise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bruce Kline was great to work with.
Bruce Kline was great to work with. It was a smooth and easy process. We are very happy.
Bruce Kline was great to work with.
Bruce Kline was great to work with. It was a smooth and easy process. We are very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean place just bought my car 2024 bmw at twin pine
Clean place just bought my car 2024 bmw at twin pine Ford. They should have at least some warranty from this dealership but none all I have is left over from manufacturing warranty.
Clean place just bought my car 2024 bmw at twin pine
Clean place just bought my car 2024 bmw at twin pine Ford. They should have at least some warranty from this dealership but none all I have is left over from manufacturing warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My sales agent Jack was very nice and did a fantastic job
My sales agent Jack was very nice and did a fantastic job . Will recommend him to others as well as the dealership
My sales agent Jack was very nice and did a fantastic job
My sales agent Jack was very nice and did a fantastic job . Will recommend him to others as well as the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service, he listened to what I needed in a
Great customer service, he listened to what I needed in a car, no pressure, and very attentive to our needs
Great customer service, he listened to what I needed in a
Great customer service, he listened to what I needed in a car, no pressure, and very attentive to our needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We went on a Saturday and they were busier than I was
We went on a Saturday and they were busier than I was expecting but Ryan did an awesome job still making sure we were able to see and test drive all the cars we wanted. Didn't feel rushed or intimidated at all. Will definitely be coming back for a second car in the future making sure to ask for Ryan.
We went on a Saturday and they were busier than I was
We went on a Saturday and they were busier than I was expecting but Ryan did an awesome job still making sure we were able to see and test drive all the cars we wanted. Didn't feel rushed or intimidated at all. Will definitely be coming back for a second car in the future making sure to ask for Ryan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rahul was a great salesman, super helpful and
Rahul was a great salesman, super helpful and experienced. We had an unusual transaction but he handled it perfectly.
Rahul was a great salesman, super helpful and
Rahul was a great salesman, super helpful and experienced. We had an unusual transaction but he handled it perfectly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer's beware they will not honor your 90 day warranty.
Buyer's beware they will not honor your 90 day warranty. Brought my wife's vehicle in twice for a CEL that they couldn't replicate and RECOMMENDED that I take to the dealer. Mind you on both visits I was not given or offered a work order of what was done to try and replicate the issue, so very shady if you ask me. Took the vehicle to the dealer and they were able to replicate the complaint and replaced the fuel pump at $877.00. Took the invoice to the dealer hoping to receive some compensation and was told to kick rocks. Will not do any further business with them.
Buyer's beware they will not honor your 90 day warranty.
Buyer's beware they will not honor your 90 day warranty. Brought my wife's vehicle in twice for a CEL that they couldn't replicate and RECOMMENDED that I take to the dealer. Mind you on both visits I was not given or offered a work order of what was done to try and replicate the issue, so very shady if you ask me. Took the vehicle to the dealer and they were able to replicate the complaint and replaced the fuel pump at $877.00. Took the invoice to the dealer hoping to receive some compensation and was told to kick rocks. Will not do any further business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Joe, this is completely false! The vehicle is purchased “AS-IS” from Twin Pine Ford. We do offer a 90 Day Powertrain warranty; however, these are for vehicles that are outside of factory warranty. Your vehicle IS IN FACT still covered under manufacturers powertrain warranty which will supersede our 90-day warranty. This issue is between you and General Motors. We did not build the vehicle and we did not warranty the vehicle. Surely you can’t expect Twin Pine to pay for work that was NOT done at our shop, on a vehicle where an extended service contract was forfeited, and is supposed to be covered by General Motors under their 5 yr/60K mi Powertrain warranty which your vehicle still qualifies for.
A great dealership with Brian Brensinger in new car sales
A great dealership with Brian Brensinger in new car sales he helped me with what I was looking for showed me what I was looking for in what we could afford also let us know when interest rates dropped a full size p/u become ours very happy we found our way to twin pine Ford
A great dealership with Brian Brensinger in new car sales
A great dealership with Brian Brensinger in new car sales he helped me with what I was looking for showed me what I was looking for in what we could afford also let us know when interest rates dropped a full size p/u become ours very happy we found our way to twin pine Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase