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Travers GMT Auto North

(40 reviews)

Reviews

(40 reviews)

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Sold me a lemon !!!! Car trouble on the day 1 left the lot.

Sean Martin sold me a lemon. He said i could only get the car he brought up to the front door for me. Talk about getting ripped off well i did. Car needs 8,000 dollars worth of work. Car was trouble from day 1. Manager and Sean said they were help me into some other car. But they nevered honored that. Attorney General here I come. Thay will mess your score up also. My cosigner had 15 credit inquiries the day of the purchase. And the day i went back when they were going to help me they did another inquirie on my cosigner and he was not even there. Do not buy from this place. They sell lemons and lie its all about thier commission. That's all they are looking for. They don't care about the customer. Had car for over a year and still can not drive the car without it breaking down. Horrible experience with this dealership and car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Excellent Group of Guys

These guys are great at what they do. My credit situation isn't the best and they still got me in a car that I wanted with low miles and low payment. Couldn't have asked for a better experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Frauduelent place

This place sales lemons with no shame, buyers beware! This place should be thoroughly investigated by The Attorney General. The scams and lies are outrageous !!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.

2013 Lexus

I recently bought a 2013 Lexus IS 250C as a surprise for my wife's birthday and in addition to getting a fair price, the salesman Sean Martin went out and bought a large bow to put on the roof. The car was missing one of the key fobs and they bought a new one and then arranged to have it programmed at my Lexus dealer as part of the deal. The people at GMT lived up to all of their commitments. I took the car to a local Lexus dealer day after I bought it and they thoroughly inspected it and did the necessary maintenance to get it completely current, which was a minimal cost. I was told the car is in perfect shape and I am confident that we will enjoy this vehicle for years to come. Thanks GMT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great time. 10 stars

Thank you soooooooooooooo much for helping me get into my car. I wanted so bad to get out my old car because of the damage that was done at the previous dealer. Thank you, thank you, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing!

Darrell Todd is amazing. He got me into the car of my dreams, I would refer him to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long process

Darrell Todd is a very helpful and patient sales associate. He did everything that was needed to get me into my dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr Todd Rocks

Great customer service! Friendly and patient! Great Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT EXPERIENCE

Darrell provided excellent customer service. Also worked diligently on getting the perfect first vehicle for me. I will definitely recommend him to friends and family. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business! You were GREAT!!!!

GREAT EXPERIENCE

Darrell provided excellent customer service. Also worked diligently on getting the perfect first vehicle for me. I will definitely recommend him to friends and family. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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