Reviews
Used 2018 Ram 1500
Great experience all around at HB Chrysler! Best part was great price for a great truck. I did have to wait a little bit but this is to be expected when buying a car from a dealership. I would buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback, Drew! Hearing that you had such a successful purchase experience working with the Huntington Beach Chrysler Dodge Jeep RAM team made our day. Drive safely, and congratulations! We hope to see you again down the road!
False Advertising
They lure you by advertising a low price on a used car just to find out later they raise the price because of equipment installed by the dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We would never intentionally mislead a guest so it was hard to see this feedback. It is our goal to find the best option for shoppers and I sincerely apologize for leaving the wrong impression. I'd be more than willing to speak directly, however, without a last name, I won't be able to reach you. Please consider giving me a call. Thanks, Mike Harrington - General Manager - 714-594-5350
Marcos Review
Marcos was great, very professional, and awnsered all the questions I had. If I need helping purchasing a car again I would definitely come to him for help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review! We couldn't be happier to hear that Marcos took good care of you here at Huntington Beach Chrysler Dodge Jeep RAM, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!
Thanks to Marcos and the sale manager Daniel for helping...
Thanks to Marcos and the sale manager Daniel for helping me out and getting me the best price on a new jeep... got me the best deal they work with you on the prices ..don’t hesitate to buy a car from HB Chrysler 🙌🏽
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Manny - It makes us smile to hear that you got into the right car at the right price. Congratulations on your new Jeep! We appreciate your kind words about Marcos, Daniel, and our Huntington Beach Chrysler Dodge Jeep RAM team. Thanks so much!
If I could I wouldn’t give them a star at all! I was...
If I could I wouldn’t give them a star at all! I was pre-approved with capital one. Went to the dealer and showed them my offer. The finance guy came back and said oh this is wrong and that I would need to put down another $1500.00 in order to get my payment where capital one had it originally at. To sum up the story, they put on a “courtesy guard etech AND H.B paint protection”. Two things I did not need and did not discuss at all. Both off those “shady” add ons cost me $2500. No wonder my payment changed from capital one and no wonder they said I needed more money down! Their story was that the loan offer was not correct. It’s my fault that I didn’t catch the hidden fees until I returned home. This place is horrible and super shady. They knew what payment I could afford and completely took advantage of me. I will update with names soon. I messaged them tonight and told them they will be hearing from my lawyer tomorrow
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Joe - I apologize for any miscommunication on our end here. We want the most for our guests, and I assure you that it is never our intention to mislead or take advantage of them. I am concerned by this feedback and would appreciate the chance to speak with you to see if there is anything I can do to help straighten things out. I will search for your contact information, but in the meantime, please do not hesitate to give me a call at your earliest convenience. Thank you, Mike Harrington - General Manager - 714-594-5350
scam salesman
All the people who work at this dealer only lie. The Internet price is q7 $26300, but the outdoor price is $34,000. Only perfect scammers are here. Please don't go over here. They're great scammers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sean - I assure you that it is never our intention to mislead our customers here, and I'm disappointed to see this review. It sounds like there may have been a miscommunication on the final price of a vehicle, and I would be more than willing to speak with you directly to ensure we clear up any confusion. Unfortunately, I am unable to find your contact information without a full name. Would you consider giving me a call? Thank you, Mike Harrington - General Manager - 714-594-5350
Great customer service and product knowledge
Our sales person Oscar Duarte at HB Dodge was excellent explaining the different options --- Big Horn or Laramie --- gas, Eco-diesel, or I6 Diesel --- 1500's and 2500's... We did our due diligence and went to a number of different dealers. We ultimately returned to Oscar and bought a new truck from HB Dodge. Thanks for your help Oscar, Chris and the rest of the team at HB Dodge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Max - Thank you for taking the time to share! We are very proud to have Oscar on our team, and it is wonderful to hear that he went above and beyond to assist with your purchase. Drive safely in your new truck, and congratulations! We hope to see you back at Huntington Beach Chrysler Dodge Jeep RAM for your first oil change!
Sabrina
Today I had went in to get a car that I’ve been wanting for a really long time it was the Jeep Compass in white. I was first met by a Kevin Monge. He was very nice and very knowledgeable about the kind of car I wanted to buy. The process was very smooth it it’s aspects because it was a dealership. I got to go home with my new car today. Thank you so much Kevin!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sabrina, thank you for the review! We are grateful that we got the opportunity to assist you here at Huntington Beach Chrysler Dodge Jeep RAM, and we will certainly let Kevin know that you appreciate his help. We hope that you continue to enjoy your Jeep Compass!
2018 Honda Accord Sport 1.5L Turbo
Paul was chill to talk to and easy to work with all the while being both professional and friendly. I appreciated the effort Paul and his manager made to keep us comfortable and continue on with the buying process.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Noah, thank you for the review! We are pleased to hear that Paul and our team took good care of you here at Huntington Beach Chrysler Dodge Jeep RAM, and we will certainly pass along your kind words. We hope to see you again sometime!
Car shopping
I had a great time at this dealership Frank was very genuine and authentic as he helped me purchase the car. I would go back again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andre, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Huntington Beach Chrysler Dodge Jeep RAM, and we will certainly let Frank know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!