Reviews
Got my Mini, very happy!
I was shopping for a Mini Cooper and I am very satisfied with my experience. Mike Atchison helped me find the very car that was right for me, and I am very happy with how friendly and helpful he was.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Stephen, for your great review of John Jones Automotive Group. We appreciate your business! Enjoy your new vehicle!
great customer service, informative but not pushy
I contacted them about a couple of cars. They responded quickly with all the pertinent information. They called to make sure I had everything I needed, were friendly, and not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Abby, for your great review of John Jones Auto Group. Customer Service is our number one priority!
mike atchison jabin apple
mike Atchison in sales come out and see mike for top notch service this will be my third car purchase with mike super guy and highly recommended! jabin apple finance will have all your paper work ready to go fast great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Brent, for your great review of John Jones Automotive Group. We appreciate your business! Enjoy your new vehicle!
Buying Experience
I am not a person who likes pushy salesmen-have been known to walk away if I feel uncomfortable. I was very impressed with Brandon Mac Intosh at your dealership in Salem. He was honest,kind patient (my husband is 94) and truly made our buying trip a pleasure instead of a hardship. I feel any information or help that I may need about our new Equinox which we love I could call him at any time for help. Very impressed with Brandon as well as the friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Barbara and Robert, for your great review of John Jones Automotive Group and of Brandon McIntosh. We appreciate your business! Enjoy your new car!
Amazing Service!!
Thank you Brandon McIntosh for continued great service for our family!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Bailey, for your great review of John Jones Auto Group and for recognizing Brandon McIntosh. He is one of our best! Thank you for your business!
Great experience!
My wife and I bought a new cadillac srx from Rick Roll. We had been looking for over a month for the right vehicle and finally decided on the srx. Rick was great to work with.. And everyone at the dealership were courteous and helpful. Everything was straightforward, no gimmicks, how buying a car should be. Would definitely buy there again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tom and Teresa, for your kind review of John Jones Auto Group and of Rick Roll. We appreciate you taking the time to tell others of your great experience with our organization and we look forward to serving your future automotive needs. Thank you for your business!
Amazing service!!
Mike Atchison was my salesman and he was the best! He stayed late for us while we were buying an Equinox. He was patient with us and got us the best deal. Would recommend him to anyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You so much for your very kind review! We appreciate your business and look forward to serving your automotive needs in the future!
Happy Avalanche Owner
I went there originally to look at a 2007 and 2009 Chevy Avalanche , but after seeing the 2013 black diamond Chevy Avalanche fell in love with that and got it awesome salesperson just great experience thank you for selling me the truck I love the truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great feedback! Enjoy your new vehicle!
Repairs and m. Apple
I am on trip number 3 to have my brakes fixed and they are not correct. M. Apple has been very agreeable and willing to work with us, but apparently this is an extremely difficult repair job. In their positive, they do give me a loaner.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for any inconvenience and appreciate your patience while it was being repaired. Thank you so much for your business.
Mike Atchison: Great Person and Great Salesman
I was pleased and thankful to have such a great salesman! This was my first time purchasing a car and he made it smooth and easy. Explained the loans and fought to get me the best deal! Forever grateful for him and the John Jones staff! Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Chase, for your kind review of John Jones Auto Group and of Mike Atchison. We appreciate you taking the time to tell others of your great experience with our organization and we look forward to serving your future automotive needs. Thanks for your business!