Dick Hannah Dodge RAM

Friendly staff here at dick Hannah Ram especially our car salesman Dave . Knowledgeable, professional, easygoing, humorous, patient.

Dave was extremely polite and answered all my questions on a used truck. I would highly recommend him.

We went to 3 different dealerships before we met Bill Farra who listened carefully to our needs and found the perfect car for us (not one we had even considered before). Then we spoke to sales manager Joe Lackey who asked the right questions and delivered an appropriate financing package for us. Usually buying a car is worse than going to the dentist, but these two gentlemen made the purchase painless. Noone attempted to push anything on us. If I buy a car again, I will return to this dealership.

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. Jim took the time to understand exactly what I needed and offered tailored solutions that exceeded my expectations. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐

First of all, they left a scratch in the front of my bumper they refused to fix at the final signing. I was told that I could not refuse the options. They were going to sell me, even though it says their options and I had the right to accept it. I told the guy to get rid of the paperwork he put it in with the paperwork and my wife signed it, and I didn’t realize it so there are nothing but a bunch of line sacks of cowards, especially the Hole, that didn’t do his job right and that’s what the contract guy does. He’s a sack of garbage.

Incredibly frustrating and disrespectful experience. I am still bewildered by the employees attitude. I had every intention of driving away in a new car. Instead I was left to take an Uber home.

My fiance and I got a 2021 Cherokee today from Steve Walsh at Dick Hannah and we couldn't be happier! I would highly recommend Steve to anyone looking for a vehicle.

They are liars. They advertised a Pacifica Pinnacle for $42,824. I live 3 hours away. I called them and confirmed the price. They said that was the price and no hidden fees. I had my friend drive me three hours to the dealership. Dave Frischman was my salesman. He swears up and down that the advertised price is the real price and there are no hidden fees. I tell my friend he can head home since I’m buying a minivan and he doesn’t have to wait. Then the guy from “finance” comes and tells me I have to pay an extra $1,000 made up fee “because they are giving me such a good deal”. I say I won’t pay it because Dave said I just had to pay the publicly stated price. He tells me I am going to pay the xx $1,000 fee. So I left. I had to call my friend to come back and pick me up. I am also going to complain to the better business bureau. That was straight up false advertising. Bottom line, if you want to do business with liars, go to Dick Hannah. Here is a screenshot of the price on the website. Try to look it up now, it’s not there!!!

Thank you Bill and the team for making this such a quick and easy first time car buying experience! Not only did you make us feel comfortable you also weren't pushy and had the best jokes! We definitely will be coming back for the next vehicle we need!

From beginning to end...and even now, after owning my Dodge Ram, this group is abysmal. Purchase of vehicle...we set a time as I was driving from Oregon. They kept me sitting for an hour. The finance guy tried to sell me on everything available. I walked out with the vehicle after putting $60K in cash down with a small loan of $30K. They refused to honor their original loan and sent me thru the circuit. Then the games came...sending half the plate information. No registration and cancelling my service to Connect. These people are Walmart of vehicle sales. They continue to provide poor service. Criminal.