Reviews
Top notch quality service! Was able to replace my wife’s...
Top notch quality service! Was able to replace my wife’s 2016 Toyota Highlander for a brand new 2022 Toyota Highlander Platinum edition AWD, absolutely love it, transaction was entirely smooth, no gimmicks, best price upfront, best trade value, plenty of selection to choose from 1 of 5 available platinum editions available. Great overall experience. Can’t wait to buy again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
They lied about financial options said would not have to...
They lied about financial options said would not have to pay for 60 days the financing company claims its a lie will need to pay in 35 days
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Jesus and Shawn showed me a high level of hospitality and...
Jesus and Shawn showed me a high level of hospitality and sold me on the value of the vehicle I purchased. My new Corolla is a beautiful car and it makes me feel good to drive it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback!
I have bought three cars in the last 12 months: Tubdra,...
I have bought three cars in the last 12 months: Tubdra, Highlander, Camry. Happy with every transaction.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review!
Went to Dallas of toyota Saturday the new sales person...
Went to Dallas of toyota Saturday the new sales person gave ne a hard time. But I called spoke to the New Car salesman Manager,he told me to come right back. Did just that. When I arrived I spoke to the first person I've seen. Will Shields,He was awesome. He went OVER AND BEYOND FOR ME TO MAKE SURE I DROVED AWAY WITH A NEW 2022 toyota! He put up a fight for me. And He won. If you are reading this and thinking about buying a New Toyota in the Dallas area. Toyota of Dallas is the 5⭐place to go. And ask for Mr.Will Shields he got cha.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Will Shields is Awesome. A true saleman with Perfection.
Great service and the help was awesome.I really...
Great service and the help was awesome. I really recommend them. Ask for Humberto he was great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Good service from seller johanHe’s a nice person and...
Good service from seller johan He’s a nice person and responsible I hope he stay for ever
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Everyone (save George) was fun and easy to work with....
Everyone (save George) was fun and easy to work with. It’s a 5star because of Yen, Ali and Shawn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback!
George, was an xxx from start to finish. Your other 3 employees saved the sale. Maybe George was having a bad day (your three superstars vouched for him) I’ll give them the benefit of the doubt. My wife loves the car and the people we worked with save one. Easy to buy as she did her homework and Yen and Ali helped with the upfront and Shawn did great on the finance side. Maybe have George shadow either of those three to see what customer service is supposed to be like.
Dealership refused to allow me to have the car inspected...
Dealership refused to allow me to have the car inspected before purchase. Would not even allow me to bring a mechanic on-site, under their supervision, to inspect the car. Most absurd excuses I've ever heard in my life. Like I'm about to drop $70k on a sports car without it being inspected. What a joke.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dealership works very hard to give a the customers good...
Dealership works very hard to give a the customers good deals. They are very willing to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.