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Billion Auto - Chevrolet

(267 reviews)
Visit Billion Auto - Chevrolet
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (605) 610-2457 (605) 610-2457
Used (605) 610-2472 (605) 610-2472
Service (605) 413-1099 (605) 413-1099

Reviews

(267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Matt M helped me and he was amazing would highly

Matt M helped me and he was amazing would highly recommend to friends and family or anyone looking for a car. Made the process super easy I was super grateful for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Staff was very friendly and service was quick I was in

Staff was very friendly and service was quick I was in and out in no time . I had to also pick up floor mats I had ordered and the staff remembered me by name

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience with Darin.

Great experience with Darin. He made the purchase of a new vehicle a pleasure. He was very helpful and spent a considerable amount of time with us when we picked up our car. Again, a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Anthony was very easy to work with and always available

Anthony was very easy to work with and always available to us. I trusted him and felt he wanted the best car at the best deal possible for us. Very relaxed and comfortable atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service man was very helpful and he speaks Spanish.

The service man was very helpful and he speaks Spanish. It helped me to understand better and to feel comfortable asking questions. The price for oil service is a little bit higher but I suggest to have rewards or discount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Attempted to get a broken speedometer fixed.

Attempted to get a broken speedometer fixed. They were unable to do it at the shop, but they gave me a recommendation for someone who might be able to fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brought my truck in for service & was everything was done

Brought my truck in for service & was everything was done properly & in a timely manner. Did not purchase a truck today. The process went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Avoid at all costs.

Avoid at all costs. They have tried and failed 5 times to fix the same part. The breaks tick, seat clicks, ac recycle light stays on even when the recycles not working. All of which Im told are just how the vehicles are made. And to many rattles to mention. Cheap xxx vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BUYER BEWARE!

BUYER BEWARE!Drove a vehicle on Saturday. On Monday we decided to buy the vehicle so we called them and told them we would be up Tuesday to do the paperwork. My wife got the flue so we couldn't make it work. We told them we still wanted the vehicle but we can't be there until Friday. Friday morning the salesman text us and asked if we were coming to get the vehicle and we told them we would be there around 3ocolock. Around noon we get a text to let us know they SOLD our vehicle. Its nice to know that you are just a number at Billion and not a customer. The First and LAST time I will visit a Billion dealership. I hope this helps future buyers to go somewhere else and get treated like a person and not a number. If I could I would rate it a ZERO. Don't waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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James Sanchez was awesome to work with and super

James Sanchez was awesome to work with and super efficient start to finish. The whole team was really accommodating to my schedule and time table!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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