Reviews
I absolutely love, Love, LOVE my service advisor Monica!
I absolutely love, Love, LOVE my service advisor Monica!!! She always takes care of me and anything I need with my new CRV I just purchased!!! SHE NEEDS A RAISE if that means anything to anyone other than her! ;-)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Krystal! I am thrilled to hear that Monica has provided you with such exceptional service at Checkered Flag Honda. It's wonderful to know that you're loving your new CRV! We truly appreciate your feedback and will definitely pass along your compliments to Monica. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I have to say that my representative "Monia Ellis" was
I have to say that my representative "Monia Ellis" was fantastic from the moment I called to ask for my CR-V recall parts to the end. She took the time to see if the service center had the parts, which other dealership has made me wait for 6 months. She scheduled me right away and treated me as if I was a constomer for a long time. I was treated with white gloves even when the service shop needed more time to work on my car. She not only offered me free Lyft service from/to the place and my destination but she also provided me with a rental. All for free. I had a very negative view of dealership places in general but after working with Monica, I think I changed my mind at least for Honda but Checkered Flag Honda. Please hire more people like her and you won't regret it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Monia at Checkered Flag Honda. It’s great to know that she provided you with exceptional service during your CR-V recall process, especially by ensuring you had the parts and offering convenient transportation options. Your feedback is greatly appreciated, and we’ll be sure to share your kind words with Monia and the team. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
My service provider Monica was very informative, and
My service provider Monica was very informative, and she kept me updated on my vehicle status.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Ga-Maine! I am thrilled to hear that Monica provided you with informative updates on your vehicle’s status. At Checkered Flag Honda, we strive to keep our customers well-informed throughout their service experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
My sales rep Sherri made me feel comfortable and welcomed
My sales rep Sherri made me feel comfortable and welcomed as soon as I walked in the door. She didn't make me feel like I was forced to buy and worked with my special requests of my ideal car. After having to deal with other dealerships that hassled and called my phone nonstop to offer me cars I didn't even want, it was great to know that Checkered Flag is true to their word about being HAGGLE FREE and upfront. Thanks again Sherri and Checkered Flag team for finding and helping me finally get my dream car!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Natasha, for your amazing review! We are thrilled to hear that Sherri made you feel comfortable and welcomed during your visit. At Checkered Flag Honda, we pride ourselves on being haggle-free and attentive to our customers' needs. We're delighted that you found your dream car with us! We look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
1. Easy to schedule online; I hate talking on the
1. Easy to schedule online; I hate talking on the phone. 2. Nice to be able to text/email. I hate talking on the phone. 3. car ready on time 4. i trust the mechanics here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Carolyn! We’re thrilled to hear that you found it easy to schedule your service online and appreciated our text/email communication. It's great to know that your car was ready on time and that you trust our mechanics. We strive to provide the best experience at Checkered Flag Honda, and your feedback truly means a lot to us. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The professionality and efficiency that Mr.
The professionality and efficiency that Mr. Brian Giles brings to bear in fulfilling his customer care duties.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Bijan! We truly appreciate your kind words about Brian and the professionalism and efficiency he provides at Checkered Flag Honda. We're delighted to have him on our team and glad to hear about your positive experience. We look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
The service agent made my day.
The service agent made my day. She kept me informed every step of the way. She was informative, polite, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Lisa! We are thrilled to hear that our service agent made your day and provided you with exceptional support. At Checkered Flag Honda, we pride ourselves on keeping our customers informed and delivering a professional experience. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Leon and Chad were great and made the process very easy.
Leon and Chad were great and made the process very easy. I've had a lot of vehicles and this was the most stress-free purchase that I have made.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Derrick! We're thrilled to hear that Leon and Chad made your experience at Checkered Flag Honda so seamless and stress-free. Your satisfaction is our priority, and we appreciate you choosing us for your vehicle purchase. We look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Janelle was a real problem solver!
Janelle was a real problem solver! I appreciate her stepping in to help when needed it. Orlando was pleasant and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Rebecca, for your kind words! We’re thrilled to hear that Janelle was able to assist you and that Orlando met your expectations as well. At Checkered Flag Honda, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
I liked I can drop off my car the night before for early
I liked I can drop off my car the night before for early bird and have it done before noon. My service advisor Kaylee is always very nice on the phone and in person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Debra! We're thrilled to hear that you appreciate our early bird service and that Kaylee has provided you with excellent assistance both on the phone and in person. Your feedback means a lot to us at Checkered Flag Honda. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com